Microsoft 365 Administrator

Software/IT Salt Lake City, Utah

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Description

Position Summary:

The IS department at bioMerieux is looking for a highly collaborative individual who values working for a company that cares about its team members and our overall goal of improving world health. This position supports a full-time hybrid work model with every other Friday off. We are looking for energized team members who pride themselves in a job well done while positively impacting those around them. As a company, we pride ourselves on transparency and open two-way communication.
 
You will be part of a worldwide team that leads all aspects of the Microsoft 365 administration. This team provides follow-the-sun support to users worldwide, requiring excellent collaboration skills. This position focuses on day-to-day activities to maintain and support the platform's overall performance and participation in global projects that impact Microsoft 365.
 
Primary Responsibilities:
  • Perform all work in compliance with company policy and within the guidelines of the company's Quality System.
  • To ensure the day-to-day administration of the Microsoft 365 platform's infrastructure and to maintain it in operational conditions
  • Participate in weekly meetings with the global platform team to synchronize on-run operations
  • Defining and evolving strategy and Standard Operating Procedures (SOP) M365 in accordance with group standards
  • Assist local, regional, and global teams in configuring and supporting Microsoft Endpoint Configuration Management (Intune) and Microsoft Defender for Endpoint
  • Support developing and documenting an Operations Manual for run support of the 365 platform
  • Incident and Problem Management: you will provide expertise for complex incidents and problems, escalation point for L1 and L2, interface with Microsoft Support and various partners 
  • Participate in projects to evolve or implement the new features of the Microsoft 365 platform
  • Fulfill Day-to-day Operation issues, Service Requests, and Project tasks related to the Microsoft 365 platform
  • Respond and resolve escalated system incidents, problems, or outages and accurately report and document solutions
  • Perform problem root cause analysis
  • Coordinate and manage changes following the change management process
  • Must be able to produce detailed, accurate technical documentation  

Education, Skills, & Experience:

  • High school diploma/GED with 10 years of IT technical experience, including 3 years of experience administrating Office 365 
    • Microsoft 365 Certified Enterprise Administrator expert certification preferred
    • Network+, Security+;  ITIL® V3 or ITIL® V4 certifications; other relevant certifications preferred
  • ServiceNow experience is a plus, or another ticketing system
  • Extensive knowledge and experience managing and supporting Office and Microsoft 365 applications
    • Teams
    • OneDrive for Business
    • Office 365 Licensing 
    • Yammer/Viva Engage
    • SharePoint
    • Office Online
    • Excel, Word, Outlook, and PowerPoint
  • Experience managing Microsoft Endpoint Configuration Management (Intune)
  • Familiarity with configuring Microsoft Teams audio-visual devices
  • Experience with configuring and managing on-prem Active Directory, Azure Active Directory, and Azure AD connect  
  • Advanced knowledge of PowerShell cmdlet and scripting (development and optimization)
  • Knowledge and understanding of Group Policy
  • Experience configuring and managing Microsoft Defender for O365 Microsoft Defender for Endpoint
  • Familiar with role management using IAM platform

#LI-US

BioFire Diagnostics, LLC. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioFire Diagnostics’ application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).

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