Human Resources Generalist

Human Resources Whiteriver, Arizona









STATEMENT OF JOB:  The Human Resources Generalist performs duties at the professional level, working closely with and in the support of the Human Resources Director, CEO, Quality Management Administrator, Clinical Director, Finance Department, and Payroll Administration to include: employee relations, training, employment law & compliance, affirmative action and employment equity programs, performance management, onboarding, new hire processing & new hire orientation, benefits administration & benefits management, policy & procedure administration, recruitment, employee retention, development of employee wellness programs, and payroll functions. This position requires an extremely perceptive person, capable of relating to individuals at all levels within the organization. The Human Resources Generalist must be sensitive to corporate needs, employee goodwill and the overall agency needs.



  • Protects organization's value by keeping information extremely confidential
  • Implements human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations
  • Develops and maintains affirmative action program, files EEO-1 report annually, and maintains, records, reports and logs to conform to EEO regulations
  • Responsible for processing all new Hires through E-Verify
  • Maintains company organization charts and the employee directory
  • Maintains all employee and applicant documentation as dictated by governing agencies
  • Maintains human resource information system records and compiles reports from the database
  • Abide by all applicable procedures and program standards of Apache Behavioral Health Services, White Mountain Apache Tribe, Arizona Health Care Cost Containment System (AHCCCS), and other regulatory agencies as applicable
  • Maintains confidential personnel records for all ABHS staff 
  • Maintain licensure/credentialing records
  • Creates and provides staff credentialing/licensure reports upon request and as required
  • Conducts employee orientation and termination in ABHS system for new hires and separating employees within designated timelines
  • Ensures all ABHS employees are oriented to health/life insurance coverage, benefits, etc. and properly documented into personnel file and system
  • Maintain ethical policies and guidelines as outlined in accepted ABHS, Tribal and State ethics, laws, rules and policies
  • Provide a positive role model to staff through leadership, self-discipline and genuine care for the mission of ABHS
  • All staff members must be treated with dignity and respect
  • Remains current regarding most current best practices concerning human relations, training and other personnel laws and regulations
  • Participation in all required ABHS meetings, including weekly staff meetings and staff development meetings 
  • Responsible to document by sign in sheets all staff development meetings and trainings to be maintained in employee personnel files
  • Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health Services, Arizona Health Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities
  • Participation in all required ABHS training
  • Manages and tracks all employee disciplinary action
  • Maintains and processes all Unemployment Notices of Entitlement and potential charges in a timely, efficient manner
  • Attends unemployment hearings when necessary
  • Assists with recruitment tasks as needed (reviews applications, interviews)
  • Acts as an employee relations specialist
  • Monitors tardy and absenteeism reports and ensures proper documentation is issued on employees who have excessive tardiness or absenteeism problems
  • Reports, maintains and distributes vacation, sick, personal day and holiday use to payroll and scheduling
  • Maintains employee personnel files
  • Maintains, updates and distributes the employee phone list
  • Ensures compliance with USCIS Form I-9 Employment Eligibility Verification; audits Forms I-9 and processes all E-Verify Employment Eligibility verifications
  • Distributes and monitors employee performance evaluations and ensures they are completed in a timely manner (i.e., three months, six months, one year and yearly thereafter)
  • Updates, monitors and maintains eligible salary adjustments/increases based on three- and six-month and one-year evaluations
  • Reports, maintains and monitors all workers' compensation case files; follows-up on open cases
  • Monitors employee eligibility for benefits plans
  • Reviews benefits with employees and processes enrollment, cancellation or changes
  • Organizes and manages annual open enrollment communications and election process
  • Maintains and distributes list of new and cancelled employees under each benefit plan
  • Verifies benefit billing accuracy and processes for payment
  • Administers COBRA for group health plans
  • Conducts Exit Interviews for all terminating employees
  • Maintains and coordinates employee recognition programs
  • Responsible for coordination of all employee events, to include quarterly All-Staff Meetings, in conjunction with the ABHS Events Team and the Human Resources Director.



  1. Bachelor’s degree in Human Resources or Business Administration or five years’ work experience in Human Resource related field; experience working with Native Americans preferred
  2. Experience in the administration of benefits and compensation programs and other human resource programs
  3. Three to five years of Human Resources Generalist experience
  4. Provides technical expertise for performance management, online learning and online recruiting/hiring platforms, including orientations of online system, back-end settings, user interfaces, database integrity, and troubleshooting
  5. MS Office proficiency and the ability to correctly operate a copier and fax machine.
  6. Excellent written and oral communication skills; ability to speak the Apache language preferred. 
  7. Knowledge of federal, state, and Tribal labor laws and regulations.
  8. Must follow all ABHS personnel policies and procedures as established by the ABHS Governing Board.
  9. Valid Arizona Driver’s License and reliable transportation.
  10. Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance and background check. 


Supervisory Responsibility:  This position has no supervisory responsibilities.


Travel:  Local travel to various worksites is required.


Additional Eligibility Qualifications Preferred:

SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification.


Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

**NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473).



The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.


Constant: standing. Frequent: repetitive use of hand, walking, standing, bending neck and waist, squatting, climbing, kneeling, twisting neck and waist, simple grasping of left and right hand, power grasping right and left hand, fine manipulation right and left hand, pushing and pulling right and left hand, reaching above shoulder level, reaching below shoulder level, lifting objects weighing up to 25 pounds from below the waist to a height of 3 feet. 


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  The employment is considered “at will” and agree that employment can be terminated with or without cause and with or without notice at any time at the option of either the employee or the company.


By signing below, I have read and understand the job description and its essential functions and I am able to do the job:


   With       □      Without       □   Reasonable accommodations.








ABHS Supervisor                                                           Date