Deployment Engineer
Description
Responsibilities:
- Deploy Tyler Enterprise Public Safety software applications in cloud environments.
- Transfer existing client data from on-premise systems to the cloud.
- Validate that all deployed software is properly installed and configured through various smoke tests.
- Troubleshoot and resolve technical issues related to software deployment.
- Conduct training sessions for clients on client software installations.
- Partner with our client’s IT departments to successfully execute the cloud migration.
- Provide technical training to clients regarding software installation procedures as needed.
- Work closely with internal teams to ensure project goals are met.
- Document deployment processes and issues encountered, as well as client interactions and lessons learned to proactively resolve issues for future deployments.
- Ensure proper time submission against projects for future forecasting efforts.
- Build strong relationships with team members and clients.
- Deliver exceptional service and support.
- Work on multiple projects without compromising quality.
Qualifications:
- An understanding of software deployment, cloud technologies, data migration, and networking basics.
- Working knowledge of navigating or installing applications against Windows or Linux systems.
- Strong analytical and problem-solving skills
- Demonstrated eagerness and ability to quickly learn new technologies and tools.
- Excellent verbal and written communication skills.
- Ability to prioritize and complete multiple tasks in a fast-paced, technical environment.
- Preferably, Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience in a Deployment Engineer or similar role, especially in cloud deployments, is a plus.
- Experience with Microsoft SQL Server systems is a plus.