Description

• Provide strategic HR partnership, leadership coaching, and team-building support to the Store Managers and District Leaders to support high performing teams and growth.
• Champion change initiatives to accelerate adoption and performance; administer and evaluate all HR processes, programs, and policies with an eye to continuous improvement – always looking to enhance our efficiency, effectiveness and employee experience.
• Build relationships throughout the organization to enhance culture and the employee experience, creating an environment of engagement and inclusion.
• Partner with Recruiting to ensure a deliberate approach to attracting and retaining top talent from both inside and outside the organization; lead biannual talent review and succession planning – supporting actions needed to develop the internal talent pipeline.
• Facilitate mid-year and year-end evaluation process with business leaders. Support managers in ensuring every person is consistently performing, receiving feedback, and focusing on growth and development.
• Lead employee relations, working closely with managers and employees in addressing all areas of employee relations to ensure alignment of Torrid’s policies and practices.
• Ensure delivery of human resources in a consistent, efficient, and streamlined way, helping employees navigate the organization; provide strong leadership and counsel to business partners and across the HR team; participate in the development of top-quality HR talent to ensure the highest levels of performance and productivity.
• Act as the primary and highly visible business partner to help build effective teams and to achieve business goals.
• Apply HR processes, policies and standards meeting local and federal employment laws.
• Facilitate exit interviews with Store Manager and District Manager positions to gather information on how to improve the environment and culture at Torrid.
• Think independently, investigate, and resolve employee issues, partnering with the Senior Manager of HR and legal team, when necessary.
• Provide day-to-day guidance and support to Torrid Leaders regarding HR policies and programs.
• Provide strategic human resources, business and thought partnership, and coaching to members of the organization. 

• Bachelor’s degree in business, Human Resources, or related field preferred or equivalent experience. HR Certification preferred.
• 4+ years of progressive HR experience to include leading an HR team in a fast-paced and ever-changing environment. Multi-unit, multi-state HR experience within the retail industry is highly preferred.
• HR Certification preferred.
• Proficiency in Word, Excel, Outlook, and PowerPoint (Microsoft Office Suite) required.
• Prior experience with UltiPro is preferred.

• The proven ability to influence and drive organization, process, and change with leaders to align the people strategy with business goals and growth.
• Proven success in delivering operations programs around performance management, culture, engagement, and retention.
• Proven ability to consult, partner, and influence leaders across the organization.
• Effective communication, problem-solving, and critical thinking skills are applied at all levels of the organization.
• Experience using data to identify insights that drive action.
• Strong team player willing to roll up their sleeves to get the work done and the ability to multi-task and meet deadlines, while thriving in a fast-paced work environment.
• Excellent interpersonal skills, including ability to communicate clearly and concisely both orally and in writing with all levels of management.
• Ability to interact professionally with a diverse group, executives, and managers.
• Ability to thrive in a fast-paced, rapidly changing work environment with many competing priorities.
• Develops and drives accountability for self and others.
• Strong internal and external customer focus with the ability to provide a superior internal and external customer experience and build long-term relationships.
• Exhibits professionalism, maturity and discretion, consistently reflecting the organization’s values and image.
• Travel requirements up to 35% to meet the needs of the business. 

• A culture where people are accepted and encouraged to be who they are.
• Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
• Comprehensive wellness package including, medical, dental, vision, and Flexible Spending Account
• Generous 50% employee discount and access to employee-only sales.
• Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
• Child Care Discount at participating locations.
• Tuition reimbursement program
• Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
• Discounts on cell phones, and computer purchases, entertainment tickets and more.
• Pet insurance for your fur babies.
• Work and learn alongside industry-leading executives while making huge strides in impacting the lives of women.
• You’ll be challenged and grow. Opportunity for upward mobility is available at all levels of the organization.