Digital Content Producer - Email
Description
- Build highly targeted audience segments using Cordial data (purchase behavior, site activity, real-time signals)
- Automate dynamic personalization using logic and tokens (vs. static templates)
- Execute daily email campaigns in partnership with marketing teams
- Optimize and prepare creative for deployment, including slicing and testing assets
- Build and manage triggered, event-based journeys
- Ensure timely launches aligned to project milestones; communicate risks or delays
- Ensure accuracy, QA, and proper deployment across all campaigns
- Troubleshoot and resolve email production, rendering, and delivery issues
- Monitor marketing automation systems for performance and stability
- Track engagement using Cordial analytics and reporting
- Conduct A/B testing to refine content and targeting strategies
- Continuously optimize campaigns based on performance insights
- Partner on data feed integrations into/out of the ESP to support communication goals
- Collaborate with cross-functional teams to ensure alignment with brand standards and best practices
- Leverage knowledge of database marketing, CRM, and segmentation
- Manage multiple projects simultaneously in a fast-paced environment
- Prioritize effectively while maintaining strong attention to detail
- Bachelor's Degree or an equivalent combination of education and work-related experience required.
- 3 years’ experience in email and digital operations, with hands-on production experience including HTML coding, automated customer journeys, A/B testing and audience queries. Experience using Cordial is a plus.
- Proficient in CMS and Ecommerce platforms.
- Skilled in digital content development across various platforms, integrations, and channel marketing.
- Team player with a can-do attitude, and with the ability to work independently or collaboratively with multiple people and/or teams.
- Strong verbal and written communication skills.
- Provide honest, direct, and constructive feedback.
- Must be available to work primarily on Pacific Time hours to meet the needs of the business.
- A culture where people are accepted and encouraged to be who they are.
- Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
- Comprehensive wellness package including, medical, dental, vision, and Flexible Spending Account
- Generous 50% employee discount and access to employee-only sales.
- Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
- Tuition reimbursement program
- Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
- Discounts on cell phones, and computer purchases, entertainment tickets and more.
- Pet insurance for your fur babies.
- Work and learn alongside industry-leading executives while making huge strides in impacting the lives of women.
- You’ll be challenged and grow. Opportunity for upward mobility is available at all levels of the organization.
E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.
E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf