What You’ll Do:  

• Partner directly with marketing, merchandising, creative and site operation teams to optimize navigation strategies, ensure optimal product placement and plan content for the range of categories on Torrid website. 
• Maintain and sequence categories throughout using conversion and traffic data to maximize demand.
• Support and drive the development, communication seasonal site strategies that support your range of categories.
• Ensure appropriate products and categories are available and optimized to support key marketing initiatives and emails.
• Manage navigation structure and nomenclature to ensure efficient discoverability of product and optimal customer experience.
• Own select categories creating rules for products to correctly launch and ensure product images, copy and mapping of styles are accurate and in the correct experiences.
• Identify and support brief needs for navigation, discoverability to create the optimal customer experience.
• Own execution for campaigns and promotions to be seamlessly executed on site and app.
• Manage Site Search to ensure optimal results for key search terms.
• Partner with digital marketing team to gain awareness and ensure that search terms from SEO+ SEM are being captured where relevant.
• Create tickets and manage process in JIRA and Wrike for pre-launch creative updates and requests.
• Partner with Email team to identify products in-stock, daily meetings to confirm emails are aligning to messaging.
• Use site analytics to measure traffic, conversion and revenue on navigation, search site content and editorial messages.
• Regularly report out on category KPIs to cross functional partners.
• Partner with the Site Merchandising Manager to optimize new landing page content to balance brand presentation with conversion optimization.
• Assist with the testing of all site content for needed site refresh, ensure all categories and products are represented, and that the customer experience is optimized.
• Manage upsell, cross sell, and complete the look product widgets for key categories.
• Perform daily QA of site, products, and searches.
• Perform ad hoc requests for reporting, merchandising, and sorting categories.
• Create and update documentation and standard operating procedures (SOPs).
• Continually benchmark competitors’ sites to ensure the adoption of best-in-class online product management strategies and to identify gaps and opportunities.

• 3+ years’ experience in eCommerce space preferably retail. 
• Extremely detail oriented, with excellent follow-through skills.
• Exceptional time management and organizational skills including the ability to meet deadlines.
• Ability to think both strategically and creatively.
• Ability to formulate tactical plans to support business and site.
• Strong Business Acumen, ability to analyze and action on digital and business metrics.
• Solution-driven problem solver.
• High energy, positive “can do” attitude and self-motivation.
• Understanding of product trends, styling coupled with in depth knowledge of the apparel space. Strong grasp of fashion aesthetics and market preference will be essential
• Salesforce experience preferred
• Bonus points for experience for web analytics and JIRA/Confluence