Merchandise Processor Team Lead
Description
At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. If you thrive in a fast-paced environment and enjoy hands-on work, join Torrid as a Merchandise Processor! In this role you'll support daily operations by handling merchandise from start to finish; Including receiving, prepping, picking, packing, shipping, and returns. This position follows a 4-day work week schedule, giving you more flexibility and time for what matters most.
- Assist Supervisor to achieve planned per hour throughput, cost per unit, level of service and accuracy standards throughout the shift/schedule.
- Lead assigned functional areas to ensure all Key Performance metrics are achieved; follow daily plan, monitor results, and assist where necessary to achieve daily goals.
- Assist Supervisor to delegate tasks, train and monitor associate performance to meet/exceed productivity, accuracy, quality, safety, and attendance goals with 100% SOP compliance.
- Team Lead will be responsible for hitting their own personal productivity goals.
- Optimize department operations by providing feedback to Supervisor regarding labor capacity and workload leveling.
- Support, create and maintain a culture of consistency, fairness & inclusiveness for associates.
- High school diploma or equivalent required
- 1–3 months of related experience preferred
- Proficient in reading, writing, and communicating in English
- Basic math skills required
- Consistent attendance and punctuality
- Ability to operate an RF scanner
- Regularly required to sit, stand, bend, and lift/move up to 30 pounds
- Ability to lift/move up to 50 pounds occasionally
What You’ll Get:
- Medical, dental, and vision insurance
- 401(k) with company match
- Life insurance and short-term disability
- Paid time off and paid company holidays
- 50% associate discount
- Tuition reimbursement and more
The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:
E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.
E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf