Field Operations Data Analyst
Description
Shockwave Medical, Inc. is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.
Description
The Field Operations Data Analyst works with the worldwide sales organization to bring process improvement and efficiency to inventory practices. Through strong communication, robust problem solving, a natural curiosity to ask ‘why’, and recommending solutions. He/she will contribute to the growth and evolution of data-informed decisions and action related to field operations.
- Identify and recommend areas of opportunity within field sales and communicate with key decision leaders within the company.
- Effectively communicate complex information to field sales force and commercial operations individuals.
- Create, monitor, and improve reports in PowerBI using metrics generated in SalesForce, Oracle, and other systems.
- Find the best / most simple solution while providing maximum benefit to our supported units.
- Work with large data sets, glean intelligence from data, draw conclusions, and enabling recommendations to key stakeholder groups.
- Manage inventory allocation and disposition of sales personnel trunk stock and/or customer consignment within the United States and Internationally.
- Incorporate automation and reporting to daily field inventory practices.
- Communicate with field sales personnel in a constructive manner to find solutions to individualized problem sets.
- Communicate with cross functional teams to ensure timely completion of tasks ensuring field sales personnel have necessary equipment to provide ideal care to patient population.
- Bachelor’s Degree in business/technical field
- At least 1 year of directly related work experience.
- Ability to problem solve and recognize potential issues before they impact the business.
- Ability to work in ambiguity.
- Ability to effectively collaborate across various stakeholders and teams.
- Strong communication skills with personnel that do not have an analytical background.
- Ability to design solutions to complex problems.
- Courage to challenge existing ways of thinking.
- Adaptable with capacity to learn new systems on the fly and continue to evolve as the business incorporates new tools.
- Able to make decisions that positively impact the business.
- Understanding of building reporting/visualization tools such as PowerBI or Tableau
- Understanding of automation processes. Thirst for self-improvement and personal growth.
- Fluent in English.
- Ability to efficiently read in data, analyze, and present data using Python, R, or SQL
- Experience in a related field (life sciences, pharmaceutical, medical device, biotech)
- Unique background that brings different perspective to a team.
- Fluent in German, Spanish, Portuguese, French, Italian, Japanese or Chinese.
Benefits
Shockwave Medical offers competitive total compensation packages in line with market requirements.