Sr. Director, Quality Operations and Supplier Quality
Description
Shockwave Medical, Inc. is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.
Description
- ISO 13485 – Medical Devices – Quality Management Systems
- ISO 14971 – Medical Devices – Application of Risk to Medical Devices
- 21 CFR Part 820 – Quality System Regulation
- 21 CFR Part 803 – Medical Device Reporting
- FDA Current Good Manufacturing Practices (CGMPs)
- EU MDR – European Medical Device Regulation (MDR)
- Council of the European Communities Directive 93/42/EEC – Medical Device Directive
- MDSAP and other relevant geography regulations
- Quality Operations
- Directly responsible for ongoing management and improvements to the following Quality Operations activities:
- Quality Control and Engineering support for manufacturing and operations
- Incoming inspection and Final product acceptance activities
- Complaints investigation
- Document Control
- Equipment Control
- Collaborate with R&D and Manufacturing engineering on process improvement projects.
- Interface with Design Assurance, R&D and Manufacturing to interpret Engineering requirements, drafting, reviewing and approving inspection and manufacturing related documentation.
- Support new product design transfer into manufacturing.
- Directly responsible for ongoing management and improvements to the following Quality Operations activities:
- Supplier Management
- Oversee and manage the execution of Supplier Quality responsibilities such as Supplier Audits, Supplier Qualifications, Supplier Corrective Actions (SCARs), Supplier Change Assessments (SCAs), Non-conformance Reports (NCRs) for raw materials/components.
- Identify supplier risks and work with cross-functional teams to prevent and/or resolve issues which could interrupt business continuity.
- Support component qualification projects in collaboration with key business partners and the supplier’s applicable functional groups.
- Manufacturing Line Transfers
- Define Quality requirements and plan tasks needed to transfer manufacturing lines or manufacturing processes to Contract Manufacturers or other SWMI sites.
- Support the cross-functional team by contributing to planning, allocating technical resources, assisting with technical issues, and providing guidance on transfers.
- Define processes to monitor product quality and production rates at CMs and to act when issues arise.
- Management
- Identify resource needs and hire as dictated by business needs.
- Responsible for direct supervision of the Quality Operations and Supplier Quality Leadership teams including hiring, coaching, training and development of subordinates.
- Collaborate with business partners to define and document processes affecting cross-functional teams (e.g.: Design Assurance, R&D, Manufacturing.)
- Collaborate cross-functionally in the interpretation of regulatory and engineering requirements and educate and influence others on those requirements.
- Communicate critical issues to upper management and escalate accordingly.
- Plan, manage, and oversee the assessment and implementation of process changes (e.g.: capacity expansions, equipment) at suppliers or at Shockwave Medical Inc. (SWMI)
- Define KPIs and metrics for Operations and Supplier Quality and create/define systems to support the efficient collection and analysis of data for such KPIs and metrics.
- Assist with risk management process maintenance.
- Lead teams to investigate, perform root cause analysis and develop corrective actions.
- Maintain compliance of Operations and Supplier Quality activities to Business Unit, JnJ sector and corporate requirements.
- In conjunction with the VP, Quality, plan, develop, track and report on department goals and objectives, budget, hiring, and training and development.
- Support ongoing Quality System and Compliance activities (CAPAs, NCRs, Service Order Requests, Audits, Standards Gap Assessment etc.)
- Define and execute plans for post commercial Design Changes, Supplier changes, QMS integration and automation to achieve high standards of Quality.
- Other duties as assigned.
- BS degree in a related engineering discipline and 15+ years of related experience, or MS degree (preferred) in a related engineering discipline and 12+ years of related experience.
- 5+ years of experience managing others and leading teams.
- Strong understanding of cGMP, FDA 820 QSR, ISO 13485.
- Prior experience in product design transfers/ manufacturing line transfers.
- Effectively supervise, manage, and develop teams.
- Successfully work in a fast-paced environment while managing multiple priorities.
- Initiate and/or lead projects and successfully drive projects to completion.
- Strong decision making with minimal information while maintaining an understanding of risks and outcomes.
- Strong leadership, analytical and problem-solving skills.
- Excellent communication skills
- Ability to travel up to 20% of the time.
- Relevant certifications (eg: Lead Auditor, Six Sigma, Project Management, CQE) are a plus.
- Ability to speak Spanish is a plus.
Market Range:
$221,000 - $277,000
Exact compensation may vary based on skills, experience, and location.
Benefits
Shockwave Medical offers a competitive total compensation package as well as the following benefits and perks:
Core Benefits: Medical, Dental, Vision, Pre-tax and Roth 401k options with a fully vested match, Short-Term and Long-Term Disability, and Life Insurance, Employer contribution toward Health Savings Account (HSA), Competitive PTO balance
Perks: Calm App, Pet Insurance, Student Loan Refinancing, Spot Bonus awards
EEO Employer