Billing Specialist
Description
Company Overview
Ryan Transportation is part of Shamrock Trading Corporation, a family of brands in transportation, finance and technology. Shamrock offers a suite of transportation services, which allows us to leverage long-term, multiservice relationships by offering freight, financial services, a fuel card program and trucking technology through a single organization.
Shamrock is headquartered in Overland Park, Kansas and has nine regional offices - Atlanta, Chicago, Dallas, Ft. Lauderdale, Houston, Laredo, Nashville, Philadelphia and Phoenix. Shamrock has been recognized among the “Best Places to Work” in both Kansas City and Chicago and was most recently recognized as one of America’s “Most Loves Workplaces” by Newsweek.
Responsibilities
Ryan Transportation and Shamrock Trading Corporation are looking for a Billing Specialist. This position is responsible for working directly with customers, carriers and brokers to answer questions, address issues and solve problems. The Billing Specialist will focus on using company resources to audit freight invoices, execute billing and drive internal efficiencies. An ideal candidate will be detail-oriented, critically minded, and thrive in a team environment.
- Perform freight audit and payment on freight brokerage business accounts
- Use multiple software platforms to complete the auditing process and provide client solutions
- Find ways to use company software and technology to provide client solutions and develop internal efficiencies
- Communicate with carriers to get necessary paperwork in a timely fashion
- Answer inbound phone calls and provide status updates to inquiries
- Learn company operations for the brand and various internal departments
- Other duties as assigned
Qualifications
- 2+ years of experience in administration or billing
- Proven ability to multitask and thrive in a fast-paced environment
- Effective verbal, written and interpersonal communication skills
- Excellent customer service and problem-solving skills
- Prioritization and time management skills
- Proficient in Microsoft Office suite of products
Benefits Package
At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families:
- Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents
- Work-Life Balance: Competitive PTO, paid leave policies and eligibility for work from home opportunities after an introductory period
- Financial: Generous company 401(k) contributions and employee stock ownership after one year
- Wellness: Onsite gym, jogging trail and discounted membership to nearby fitness center
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