Product Manager, Payments
Description
Company Overview
Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Headquartered in Overland Park, KS, Shamrock is frequently recognized among the “Best Places to Work” in Kansas City and Chicago and was most recently recognized as one of America’s top 100 “Most Loved Workplaces” by Newsweek. We also have offices in Atlanta, Chicago, Dallas, Ft. Lauderdale, Houston, Laredo, Nashville, Philadelphia and Phoenix.
With an average annual revenue growth of 25% over several decades, Shamrock’s success is attributed to three key factors: hiring the best people, cultivating long-term relationships with our customers and continually evolving in the marketplace.
Responsibilities
Shamrock is looking for a high energy Product Manager with proven experience in thought leadership and detailed execution to lead our Payment Technology Team. This role is responsible for leading the enhancement and optimizations of payments systems for both mobile and web based products. As we continue building on our client platform to offer industry-leading payment experiences, this role will partner closely with internal and external stakeholders with diverse backgrounds.
The ideal candidate will be able to measure and mine insights from data, work backward from the customer to innovate on product features and work with engineering teams to deliver product improvements and drive operational excellence. Successful candidates will have a history of managing technical products from ideation to launch and growing them into market leaders. Responsibilities include but are not limited to:
- Drive payment product roadmap, collaborating with cross-functional teammates (Product, Software Engineering, Data Services, Marketing, Customer Service, etc.) to ensure features are delivered according to determined timelines
- Align efforts with Engineering, Data, and Key Stakeholders to foster internal and external relationships
- Maintain expert knowledge on our payment experience and the needs of the customer
- Provide overall direction for our Payment technologies by analyzing business objectives and customer needs
- Partner with Operational stakeholders to ensure a positive payment experience and customer satisfaction
- Conduct market research to inform product decisions by analyzing the competitive landscape and identifying emerging money movement trends
- Own the Payment product lifecycle from ideation to launch, including defining and tracking key performance indicators to assess value and inform improvements
Qualifications
- 4+ years of experience in Fintech and/or modern payment solutions
- Experience owning and leading payment product portfolios for a high growth organization
- Strong understanding of payment processing systems, embedded banking and card products
- Proven track record of building and managing both internal and external Fintech partnerships in a fast-paced environment
- Track record of successfully launching products at scale
- Deep expertise in payments, specifically including bank payment rails such as ACH, Fed wires, RTP and Fed Now
- Excellent leadership and communication skills, with the ability to inspire teams, influence direction and drive product vision
- Exceptional analytical skills and experience making data-driven decisions
Preferred Qualifications
- Bachelors degree or higher in Business Administration, Finance, Computer Science or a related field
- 4+ years in Technical Program Management
- 2+ years of successful execution in a high growth organization
Benefits Package
At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families:
- Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents
- Work-Life Balance: Competitive PTO, paid leave policies and eligibility for work from home opportunities after an introductory period
- Financial: Generous company 401(k) contributions and employee stock ownership after one year
- Wellness: Onsite gym, jogging trail, and discounted membership to nearby fitness center
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