Drayage Carrier Account Manager
Description
Company Overview
Ryan Transportation, a Shamrock brand, is a third-party logistics company specializing in freight brokerage services and managed transportation. Our services have helped companies throughout North America take control of their shipping and improve their supply chains.
Ryan Transportation, a Shamrock brand, is a third-party logistics company specializing in freight brokerage services and managed transportation. Our services have helped companies throughout North America take control of their shipping and improve their supply chains.
Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Headquartered in Overland Park, KS, Shamrock is frequently recognized among the “Best Places to Work” in Kansas City and Chicago and was most recently recognized as one of America’s top 100 “Most Loved Workplaces” by Newsweek. We also have offices in Atlanta, Chicago, Dallas, Ft. Lauderdale, Houston, Laredo, Nashville, Philadelphia and Phoenix.
Responsibilities
Responsibilities
The objective of the Drayage Carrier Account Manager (CAM) position is to further identify, develop, manage, and utilize specific high-profile carriers in a strategic and targeted manner for Ryan Transportation. This position will work closely with Account Managers, Director of Sales, Director of Carrier Operations, Business Development Managers, Pricing Analyst, and others to strategically manage the relationships and fleets of drayage carriers in an effort to align their capacity with high volume, specialized, and key Ryan Transportation customers and lanes. This position will also work with our sales and pricing team to assist in RFP/pricing efforts in their given markets of expertise.
- Prospecting, solicitation, and procurement of drayage carriers across multiple geographical regions for ports and intermodal rail yards:
- Qualify and negotiate with carriers to support existing and obtain new business and strategically align your portfolio of carriers with our customer’s drayage freight
- Build strong relationships with carrier’s key representatives including dispatchers, management, drivers and other operational personnel
- Identify areas of improvement/operational inefficiencies with carriers and provide/execute problem solving action plans
- Manage daily lane/region operations with key carriers
- Become the subject matter expert (SME) for given lanes and regions relating to carrier operations, pricing, current and future capacity
Qualifications
- 2+ years’ experience in a drayage related work environment
- Ability to sell cross-functionally throughout all levels of an organization
- Excellent relationship building and negotiation skills
- Strong customer relations ability with analytical and problem-solving skills
- Ability to work independently and alongside team members in a fast-paced and dynamic work environment
- Computer literate in Microsoft Suite, along with basic knowledge and understanding of PC applications. Data entry skills and experience required
- Effective verbal, written and interpersonal communication skills
- Demonstrated organizational and prioritization skills to meet customer/company deadlines
Benefits Package
At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families:
- Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents
- Work-Life Balance: Competitive PTO, paid leave policies and eligibility for work from home opportunities after an introductory period
- Financial: Generous company 401(k) contributions and employee stock ownership after one year
- Wellness: Onsite gym, jogging trail and discounted membership to nearby fitness center
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