Senior Product Manager (Design Focus)- Contract
Description
Rightpoint, a Genpact (NYSE: G) company, is where human experience and advanced technology solutions converge to create transformative business outcomes. As a digital experience agency and technology powerhouse, we specialize in translating user insights into scalable, platform-driven solutions. In partnership with leading technology providers, we help organizations accelerate growth through platform innovation and experience-led transformation.
At Rightpoint, we build experiences that make the world work better. We have been at the forefront of driving change through experience for over 15 years. We have the insight and expertise to see the big picture, and the talent and technology to deliver exceptional outcomes.
Our Commitment to You
No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to do phenomenal work. That's what makes us Rightpoint!
The Product Manager (Design focus) will lead the strategy, execution, and evolution of a large-scale, agentic UX platform built to transform how the Marketing business designs, builds, and delivers work—dramatically increasing speed, quality, and consistency. This role oversees a distributed team of designers working across multiple agents and a holistic platform, partnering closely with product, engineering, marketing, and operations to modernize workflows and enable faster go-to-market.
This leader will operate in a highly complex environment with numerous stakeholders, multiple JIRA boards, and parallel workstreams, while driving adoption of AI-enabled design and development practices
What You’ll Do and The Impact You’ll Make:
UX Strategy & Platform Leadership
- Define and own the experience vision for an agentic, end-to-end marketing platform that accelerates design, development, and delivery for the Marketing organization.
- Ensure a cohesive, scalable, and intuitive user experience across multiple agents, tools, and workflows within a single holistic platform.
AI-Enabled Design & Delivery
- Champion the integration of AI technologies into the design and development lifecycle to accelerate Figma workflows, prototyping, handoff, and build.
- Partner with engineering and product to explore and implement AI-assisted design systems, component generation, and developer tooling.
- Continuously evaluate emerging AI capabilities and apply them pragmatically to improve efficiency and outcomes.
Cross-Functional & Stakeholder Management
- Partner closely with Product, Engineering, Marketing, Data, and Operations leaders to align on priorities, roadmaps, and delivery timelines.
- Navigate a complex stakeholder landscape, balancing competing needs while keeping the platform vision intact.
- Manage and coordinate work across multiple JIRA boards, ensuring transparency, prioritization, and predictable delivery.
Platform Scaling & Tenant Strategy
- Design the platform with a tenant-based architecture to support future expansion for local and International teams.
- Ensure experiences are configurable, scalable, and adaptable to different business contexts without fragmentation.
- Collaborate with global partners to anticipate future requirements and reduce rework.
Migration & Modernization
- Lead UX strategy for migrating legacy tools, workflows, and pages into the new agentic hub.
- Ensure migration efforts minimize disruption while improving usability, performance, and speed.
- Balance innovation with operational continuity during transition phases.
What We'd Love to See
- 10+ years of Product/Experience design, including senior leadership roles on complex platforms or enterprise systems
- Proven experience leading and scaling design teams across multiple products or workstreams
- Strong background working with product and engineering teams in agile environments with extensive JIRA usage
- Demonstrated success managing high-stakeholder, high-ambiguity initiatives
- Deep expertise in Figma and modern design systems.
Preferred
- Experience integrating AI or automation into design and development workflows.
- Background designing internal tools, platforms, or agent-based systems.
- Experience supporting multi-tenant or global platforms.
- Familiarity with large-scale migration or modernization efforts.
What Success Looks Like
- Marketing teams move significantly faster with less friction and rework.
- Designers and developers leverage AI-enabled workflows to accelerate delivery.
- A cohesive, scalable platform is adopted across US Marketing and ready for International expansion.
- Legacy tools are successfully migrated into a modern, agentic hub with improved usability and performance.
- Stakeholders trust the UX organization as a strategic partner driving transformation, not just execution.
Outcomes of this role
- Deliver a Q1–Q4 roadmap of UX design deliverables across all agents, clearly outlining priorities, dependencies, and milestones.
- Establish and operationalize a single, visible sprint board that reflects active work across agents and design teams.
- Implement and reinforce a consistent Way of Working (WoW) across designers and cross-functional partners, ensuring it is actively followed and improving speed and clarity.
- Develop a high-level but comprehensive understanding of the full platform, each agent, and how they work together.
- Build a clear understanding of each team, role, and stakeholder, including decision-makers, contributors, and dependencies.
- Become a trusted UX subject matter expert that leaders and partners confidently turn to for clarity, direction, and decision-making support in meetings.
- Identify and begin integrating AI-enabled design and engineering processes that meaningfully accelerate Figma workflows, design iteration, and handoff to development.
- Partner with engineering and product to define where AI can immediately reduce cycle time and friction.
- Demonstrate comfort operating without perfect information, moving away from design paralysis and toward an iterative, step-based design and delivery approach.
- Lead teams with clarity and confidence while balancing speed, quality, and evolving requirements.