Product Manager (Club Business)

Marketing San Diego, California


ReaderLink. We Link. Publishers. Books. Retailers. Customers.

We are North America’s largest book distributor with over 70,000 customer store locations. We move over 325,000,000 books per year and work with over 700 retailers and 500 publishers.

The Product Manager is responsible for the review, selection, and implementation of select book categories for warehouse club accounts. The role is responsible for category and title review, analysis, recommendation, and planning select categories, along with direct customer relations and product presentations.  The Product Manager also serves in a capacity to help leadership organize and execute Marketing related efforts.

If you want to end every day knowing that you helped deliver a book into the hands of readers across America, let’s talk! 

What You Will Be Doing: 

  • The Product Manager is a category manager expert that works directly with customers and across multiple internal departments to maximize sales efficiency and profitability, both internally and for the customer, through product selection and category management.
  • Meet with publishing partners throughout the year to review business, learn of new titles or publisher recommendations, and brainstorm ways to maximize or improve vendor/publisher/distributor relationship.
  • Negotiate with vendors to secure favorable pricing, terms, co-op funds, and special offers during planning process. 
  • Stay abreast of industry trends, research comparable titles, and analyze sales history to determine optimum product mix and distribution plan for the customer.
  • Plan and maintain visual planner and category rotators.
  • Execute title and promotion planning, review, and recommendation processes to meet all scheduled deadlines.
  • Work in coordination with publishers, space planners, and item set up teams to ensure in club dates and title set up information is correct.
  • Maintain category planner, paying close attention to ensure current plans will meet customer and internal goals.
  • Utilize product knowledge to maximize sales by working closely with demand and supply planning teams on replenishment strategies and reorders through meeting discussions and weekly replenishment notes.
  • Monitor and execute title life cycle management for the customer through sell-down and return recommendations, paying close attention to customer inventory and sku targets.
  • Work closely with Printers Row Publishing (PRPG) team members to coordinate sales efforts and grow penetration of titles within the customer product mix.
  • Participate in comp shops on a regular basis and visit other retailers that sell books. 

Category/Customer Management:

  • Prepare and present product presentations to customer. 
    • Select appropriate product based on customer feedback and category/product analysis, review sales forecasts to support selections, collect quality selling materials including samples and interior pages, and communicate all feedback from buyer back to vendors.
  • Ensures consistency in process and presentation across all categories for account, including publisher and RDS presentation standards
  • Review competitive and comparable sales information to suggest appropriate drop-ins to the customer.
  • Provide customer with high quality and in depth sales analysis of category during presentations, while also providing recommendations to the customer based on the analysis.
  • Respond quickly and effectively to customer communications providing high-quality solutions and recommendations.
  • Monitor category, customer, and industry trends.
  • Work closely with the sales team on execution of the business and respond to any customer questions, issues, or requests.
  • Work closely with the shopper’s marketing team on product planning and execution for customer pallet programs, advertising vehicles, marketing promotions (coupons), author events, and new club openings to ensure the correct product is in place for the events.

  • Product Manager will utilize Blue Yonder software system to plan, execute, and maintain purchased titles for club customers using Assortment Optimization and Space Planning applications.
  • Product Manager will work closely with Space Planners to ensure planogram accuracy throughout title’s lifecycle.

What You Will Need: 
  • High school diploma or general educational development (GED) diploma or certificate required.
  • Bachelor’s degree preferred.
  • Minimum three (3) plus years’ experience in product management required.
  • Minimum of three (3) years’ experience in all Microsoft Office programs required.
  • Minimum two (2) years’ experience in Blue Yonder software (JDA), including Assortment Optimization and Space Planning preferred.
  • Minimum (2) plus years’ experience in product management preferred.
  • Advanced skills in Microsoft Office suite highly valued, specifically Microsoft Excel including pivot tables and V-look up function.
  • High energy level with ability to keep multiple projects on schedule.
  • Excellent communication skills both verbal and written.
  • Ability to speak to all levels of the organization and to customers.
  • Ability to create sales analysis reports and product presentations.
  • Must have excellent mathematical and analytical skills.
  • Must be able to analyze sales documents to identify trends and successful product performance.
  • Must be able to maintain an inventory and sales plan, and forecast inventory needs based on current sales trends.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Must be able to work in a fast paced, team environment.
  • Ability to work remotely in a hybrid capacity.
  • Ability to travel to customers, vendors, and trade shows as necessary.

ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.