Junior Streamer Community Specialist
Description
ABOUT US
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
ABOUT THE ROLE
The Junior English-Speaking Community Specialist provides essential operational support for the daily health and activity of our official English-speaking Discord and other community hubs.
Reporting to the Community Manager, this entry-level role focuses on hands-on moderation, active community participation, and administrative assistance.
WHAT YOU'LL BE DOING
- Assist in the active moderation of English-language channels on Discord and other community hubs to maintain a safe, positive environment in line with brand guidelines.
- Serve as a helpful first point of contact for English-speaking streamers, answering basic inquiries and providing initial troubleshooting for campaign tools.
- Support the Community Manager in maintaining server structure, including the basic management of roles, permissions, and channel organization.
- Facilitate the onboarding process for new creators, ensuring a seamless transition into the community through guided setup and rule orientation.
- Actively participate in community chats and events to drive a positive atmosphere and encourage member interaction.
- Assist in the distribution of community announcements, campaign briefs, and marketing assets to the English-speaking creator base.
- Help collect daily engagement data and community feedback to support the Community Manager in identifying trends or potential issues.
- Proactively develop a deep understanding of the brand's community standards, streaming culture, and technical platform integrations.
WHAT WE NEED FROM YOU
- Strong written and verbal communication skills in English
- Confident handling of community interactions and inquiries
- Experience moderating online communities (e.g., Discord, forums, social platforms)
- Basic knowledge of Discord (roles, channels, permissions)
- Ability to enforce guidelines while maintaining a positive tone
- Familiarity with streaming platforms and culture
- Ability to handle user support and basic troubleshooting
- Good organization and multitasking skills
- Team player with a proactive attitude
- Ability to gather feedback and track engagement
- Passion or knowledge of the iGaming industry is a plus
WHAT WE OFFER IN RETURN
- A detailed company training on highest standards
- A chance to work in friendly and supportive culture
- Tremendous growth opportunities in a large fast-moving international company
- Private health insurance
- Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.