Appearance Quality Control Specialist

Live casino Bucharest, Romania


Description

Position at ARRISE

Role Description:
 
The Appearance Quality Control Specialist ensures consistent compliance with Appearance Guidelines by combining real-time monitoring and reporting (quality control) with expertise in visual presentation (appearance). The role supports both adherence to standards and the continuous improvement of employees’ on-camera image and overall visual consistency.
 
Responsibilities:
 
  • Monitor live tables and report irregularities in employees’ appearance, ensuring compliance with approved Appearance Guidelines and company procedures, while offering improvement recommendations.
  • Create and update documentation related to departmental activities.
  • Handle Appearance Change Requests submitted by employees.
  • Propose changes to existing procedures, guidelines, uniform items, and makeup/hairstyling looks.
  • Contribute to research and testing projects aimed at enhancing the consistency of dealers’ appearance on camera or optimizing personnel allocation strategies.
  • Organize and participate in Appearance checks, training sessions, and discussions.
  • Maintain effective communication with employees regarding their appearance to ensure a positive employee experience.
  • Perform additional tasks within the allocated working time.
  • Maintain a strong and collaborative relationship with both the Stylist and Uniform teams.
 
Requirements:
 
  • Strong attention to detail.
  • Intermediate level of English proficiency.
  • Basic to intermediate PC skills (Microsoft Office proficiency, reasonable typing speed, and ability to take screenshots).
  • Ability to communicate in a friendly and professional manner.
  • Availability to work in shifts, including weekends, night shifts, and public holidays.
What We Offer:
  • Tremendous growth opportunities in a strong, agile and fast-moving international enterprise
  • Private health insurance from day one 
  • Free delicious meals in 3 variations every day
  • Free gym pass after 6 months
  • Daily massage at the office
  • “Refer a Friend” Bonus for every successful hire in Live Casino
  • A vibrant and technologically advanced work environment where you play a key role in delivering exceptional gaming experiences in collaboration with talented international teams 
Ready to Elevate Your Career? Join ARRISE Today!
 
About us

ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Serbia, Romania, India, Canada, UAE, Brazil, Colombia, Bulgaria—we are a global team of over 11,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver
 
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