Salesforce Principal Architect

SalesforceHybrid Remote, Bangalore, India Pune, India

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Description

Why Ness 
We know that people are our greatest asset. Our staff’s professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world’s leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world. 
You’ll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression.  
You’ll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation. 
  
Requirements and responsibilities 
What you’ll do 
We are seeking an experienced Salesforce Principal Architect to lead architecture, design governance, and technical strategy for large-scale Salesforce transformation initiatives. The role requires deep multi-cloud expertise, strong integration and data architecture capabilities, and the ability to influence senior stakeholders while guiding delivery teams across complex programs.

Key Responsibilities

Architectural Leadership

  • Own the end-to-end Salesforce architecture across Sales, Service, Experience Cloud, Revenue Cloud, FSC, Marketing Cloud, Data Cloud, MuleSoft, and AppExchange solutions.
  • Define reference architectures, integration patterns, and platform standards aligned to enterprise goals.
  • Lead solution blueprinting, estimations, and technical reviews for new programs and enhancements.
  • Architect scalable data models considering sharing, performance, scalability, and extensibility.
  • Drive API-led connectivity using MuleSoft or equivalent integration platforms.

Technical Governance

  • Establish and enforce architecture guardrails, coding standards, and design best practices.
  • Conduct design reviews and provide guidance to ensure compliance with enterprise patterns.
  • Evaluate AppExchange packages, third-party tools, and integration frameworks.
  • Govern DevOps, CI/CD, environment strategy, data residency, and platform security.

Program & Stakeholder Management

  • Partner with business and IT leadership to translate business requirements into scalable, future-ready designs.
  • Act as the trusted technical advisor for executives, product owners, and technical teams.
  • Communicate architecture decisions, trade-offs, and risks effectively to all levels of the organization.
  • Lead discovery workshops, solution architecture sessions, and roadmap planning.

Innovation & Thought Leadership

  • Analyze emerging Salesforce features such as Agentforce, Einstein Copilot, Data Cloud activation, GenAI-driven automation.
  • Lead platform modernization, technical debt reduction, and performance improvements.
  • Mentor architects, technical leads, and engineering teams to build architectural maturity.

Delivery Excellence

  • Ensure architectural solutions meet security, performance, reliability, and regulatory requirements.
  • Support complex issue resolution, integration testing, performance testing, and release planning.
  • Ensure consistency in architecture across multi-org, multi-vendor program landscapes.
What you’ll bring 

Technical Expertise

  • 10–15+ years total experience, with 8+ years on Salesforce in architect or senior technical roles.
  • Strong expertise across multiple Salesforce Clouds (Sales Cloud, Service Cloud, Experience Cloud, FSC, Revenue Cloud, Data Cloud preferred).
  • Hands-on proficiency in:
    • Apex, LWC, Lightning Architecture
    • Salesforce data modeling & sharing architecture
    • REST/SOAP APIs, Platform Events, Streaming APIs, Kafka/Async APIs
    • MuleSoft or other integration platforms
    • DevOps tooling (Copado, GitLab, Azure DevOps, Gearset)
    • Salesforce security (OAuth, SSO, Shield, event monitoring)

Leadership & Communication

  • Proven track record leading architecture for large enterprise Salesforce programs.
  • Strong communication, influencing, and stakeholder management skills.
  • Ability to collaborate across global teams and manage multi-vendor environments.
  • Skilled at simplifying complex technical concepts for business partners.

Certifications (preferred)

  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Platform Developer I (PD1)
  • Salesforce Certified System Architect (CSA)
  • Salesforce Certified Application Architect (CAA)
  • MuleSoft Architect certifications are a plus.
  • Cloud certifications (AWS/Azure/GCP) are an advantage.

Personal Attributes

  • Strategic mindset with strong technical depth.
  • Proactive problem-solver and strong ownership mentality.
  • Excellent communication and documentation skills.
  • Ability to thrive in fast-paced, ambiguous environments.
  
Not checking every single requirement? 
If this role sounds good to you, even if you don’t meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills. 
  
Let’s meet and you may just be the right candidate for one of our roles. 
  
At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity.  

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