Monica Vinader Ltd Careers

Job Title: Site & New Product Development team Coordinator

Location: Holkham, Norfolk

Reporting To: Head of Product Development

Who we are

At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.

We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.

Where we need your help

We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.

The Holkham Site & NPD role is an exciting opportunity to join the New Product Development team to ensure that the Holkham site reflects the brand values of Monica Vinader, as well as being able to take full ownership on managing the sample warehouse. The site is occupied by our New Product Development team, some of our Customer Care team and IT support, as well as sharing the beautiful site with a number of other businesses.  This role will be integral in ensuring that all the Monica Vinader occupied areas are representative of the brand and its values, and in addition, that samples are maintained to enable many different important tasks to be performed utilising the stock. Finally, you will be able to support on administrative duties to support a range of activities across the NPD team.

This is a Norfolk based role with a requirement of 5 days per week at our Holkham office.

What you’ll do

Studio Coordination

●        Maintain a clean and organised New Product Development Studio space

●        Ensure internal samples are organised and maintained to a high standard

●        Ensure development samples are organised, clearly labelled and easy to access

●        Weekly printing of the internal presentation so that it can be utilised for weekly design and ranging meetings

●        Managing sample shipments

Sample and stock Coordination

●        Proactively manage samples, understanding issues leading to reporting inaccuracies and embed good process across the team

●        Responsible for creating and maintaining a clear system for stock coming in and going out of the NPD Studio

●        Ownership of the quarterly stock take of NPD samples, alongside ensuring the storage and access of products is suitable for regular use

●        Ensure stock levels are kept to a minimum and that sample stock is justifiable

●        Coordinate deep dives into stock inaccuracies to correct the process going forward

●        Feedback discrepancies to the NPD team and implement corrective actions and/or escalate issues where appropriate

●        Share process and timings for stock takes, alongside any supporting docs and reports systems to NPD Team

Site Management

●        Liaise with Holkham site to ensure site standards are in line with the contract.

●        Management of shared areas (eg gardens, meeting rooms, stores).

●        Support Health, Safety and Environmental actions on site are delivered.

●        Support on managing site related events, travel coordination & plans of visiting teams

●        Project manage site maintenance / upgrade activities.

●        Budget / cost control Holkham site costs.

●        Coordination of off-site storage areas and costs.

●        Ordering consumables for site (not packaging).

●        Administration support

●        Coordinate on site catering requirements.

●        Coordinate site contracts, support in budget reporting

What you’ll bring

●        Ability to develop strong working relationships with different functional areas, agree activities with them, and drive actions through to completion.

●        Highly organised, with the ability to manage multiple activities in parallel.

●        Good level of Excel knowledge. Financially aware with some budgeting / costing experience.

●        Aptitude for administration / use of systems.

To be successful at Monica Vinader...

●        You are a doer

●        You’re a team player

●        You’re humble

●        You are honest, straightforward and transparent

●        You are a good teacher/mentor (approachable and accessible)

●        You want to get your hands dirty

●        You solve problems

●        You are resilient

●        You are flexible

●        You are entrepreneurial, smart, and passionate

●        If you don't know something, you say so. Then go figure it out quickly

●        You love working in a creative environment

●        You have a sense of humour

●        You are an insatiable learner

Additional Requirements

Ability to document your authorisation to work in the United Kingdom.

Travel Requirements

Travel to our London office and off-site storage areas may be required.

Our Aims and Values

Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:

Customer Obsessed

Our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty.

Caring

We treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach.

Fast Paced

We are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take.

Exceptional

We have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage.

Commercial

We focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other to make sure we make decisions and take actions that create value for our business and our customers.

Monica Vinader as a global business makes the following inclusive culture pledge:
Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.

This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.