Accounts Receivable Associate

Accounting & Finance Worthington, Ohio


Veterinarian led and owned for three decades, everyone at MedVet strives daily to enhance the lives of pets, their loving families, and the veterinary community. Through this relentless commitment and dedication, MedVet is growing a network of emergency and specialty hospitals for pets, with 30 facilities across the country where we deliver exceptional care and preserve the integrity of the profession. Our team consists of nearly over 2700 team members helping to advance our mission of Leading Specialty Healthcare for Pets. Through this effort, we have been able to help and serve nearly 200,000 pets and their families, and more than 5,400 Referral Partners each year.

This position is responsible for handling client refunds, answering the department ring group and replying to the department email group.  In this role, you will manage several aspects of client relations in the receivables department. This is a supporting role to our regional associates that are collecting on client accounts. You will utilize your excel skills to complete analysis, reconcile transactions, communicate with external and internal partners. Your will extend exemplary financial assistance and services to both internal and external clients.

Responsibilities include, but are not limited to: 

  • Answer phone calls for both internal and external clients in your region who are making payments, have questions, require adjustments or need research concerning their account.
  • Collaborate with the Accounts Receivable team to accomplish team tasks such as our email, voice mail and ring groups.
  • Manage and report on client refunds on a daily, weekly and monthly basis.
  • Ensure timely and accurate client refunds.
  • Assist regional AR associates with collection calls, letters and spreadsheets.
  • Work with and call Care Credit to handle any outstanding client needs or bundling requests.
  • Prepare Excel spreadsheets to report various department activities. These reports will include allocations and may include working with pivot tables.
  • Work with collection agency and follow up on any collection issues.
  • Prepare for month end by reviewing the accounts receivable for accuracy and fixing any inaccuracies by statement date.
  • Prepare and mail client statements on a monthly basis.

Our ideal candidate has a minimum of 2-5 years’ experience in the accounts receivable field.  Experience in the healthcare and/or veterinary industry is a plus but not required. In addition, this position requires: 

Computer Skills: Must be competent utilizing Microsoft Office programs. Must have thorough knowledge of Excel and be able to work with complicated formulas.  Working knowledge of AP software such as Intacct or Mineral Tree a plus.

MedVet offers a competitive compensation and full benefits package, including paid time off, health insurance, dental, vision, uniform allowance and 401K.

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization; therefore, employment with MedVet is dependent upon the passing of a drug screen and background check.

MedVet does not accept unsolicited resumes from third-party recruiters.