Associate Technical Writer

Enablement Recife, PE

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About Liferay

Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.  Liferay’s all-in-one platform unites Liferay DXP with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. Our customer roster includes global companies such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. This commitment extends beyond our product; Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

 

About You and this Role

Liferay seeks to expand its ability to empower, inspire, and influence technical practitioners and developers by producing exceptionally engaging and accessible documentation and training material. To support this effort, Liferay seeks motivated, independent, and servant-hearted Technical Writers to participate in organizing, writing, and revising documentation and training materials for our Business Process Management, Analytics Cloud and Site Management component areas.
Technical Writers work directly with their manager and technical staff to produce learning content for publication, to assess and revise existing content, and participate in tactical decision-making. This role also collaborates with other Technical Writers and with relevant Enablement and product team members. The ideal candidate has a love for technology, a passion for effective communication, is detail-oriented, independently motivated, flexible, adaptable, and a team player.

 

Key Objectives

  • Collaborating with Enablement leads to plan, create, and maintain product documentation, enablement courses, and other learning content for Liferay products.

  • Keeping older documentation up to date.

  • Collaborating with development leads to plan and write new documentation to capture new features, enhancements, and changes to the software as they are implemented.

  • Creating engaging developer tutorials that showcase the power and value of Liferay development.

  • Revising existing documentation to meet Liferay’s documentation standards.

  • Contributing to presentation of learning content in relevant formats: written, webinars, classroom, video narration, and more.

  • Actively engaging with the Liferay community to understand and address learning needs.

  • Collaborating with Enablement leads to plan, create, and maintain product documentation, enablement courses, and other learning content for Liferay products.

  • Keeping older documentation up to date.

  • Collaborating with development leads to plan and write new documentation to capture new features, enhancements, and changes to the software as they are implemented.

  • Creating engaging developer tutorials that showcase the power and value of Liferay development.

  • Revising existing documentation to meet Liferay’s documentation standards.

  • Contributing to presentation of learning content in relevant formats: written, webinars, classroom, video narration, and more.

  • Actively engaging with the Liferay community to understand and address learning needs.

 

Required Qualifications

  • Strong verbal and written command of the English language, able to balance completeness with brevity

  • Experience in technical writing, product documentation, or online publishing

  • Experience developing educational content, such as courses, webinars, and tutorials


Preferred Qualifications

  • Working knowledge of Markdown, Git, and GitHub

  • Experience working at the Linux/Unix CLI 

  • Ability to read and understand source code written in Java and/or JavaScript

  • Experience helping others learn highly technical topics

 

What We Offer

  • Salary package w/ competitive benefits according to qualifications and experience
    Opportunities to take responsibility, grow professionally, and Stay Nerdy
  • A positive and collaborative work culture
  • Working at a leading open-source company

 

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.

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