Software Engineer

Support (Customer & Technical) Bangalore, India

Major Objectives

  • Handle technical escalations
    • Identify root cause of issues in the code and/or suggest a fix
    • Resolve complex escalations quickly and smoothly to ensure client satisfaction
    • Perform database/thread/heap dump analysis
  • Develop technical solutions and workarounds to ensure successful client projects
    • Provide technical leadership and guidance of Liferay's Java-based technologies
    • Create innovative solutions for product defects
    • Perform code reviews
    • Provide suggestions to engineering for product enhancements
  • Contribute to challenging side projects as they arise
    • Deliver code samples to train customers how to develop on the Liferay platform
    • Create improvements to enhance the product's self-healing system
  • Act as a consultant resource to Managers as needed on a rotational basis
  • Amaze clients by planning, designing, building, and delivering innovative solutions out of the box or through customizations
  • Deliver projects quickly, cost-effectively, and with the highest quality

What do we do daily

  • Answer heavy questions
  • Advice for best approach
  • Identify and solve bugs
  • Do coding, code strategy
  • Extend functionality

Required Qualifications

  • 3+ years of development experience
  • Expert knowledge of Java, JSP, and SQL
  • Intermediate knowledge of JavaScript
  • Solid knowledge of Windows and Linux OS, Servlets, Spring and Hibernate
  • Demonstrates expert problem-solving skills coupled with very strong motivation to identify and resolve customer issues
  • Flexible, proven ability to work well under pressure, meet aggressive deadlines
  • Excellent interpersonal skills, both written and verbal

Preferred Qualifications

  • 3+ years of Liferay experience
  • Complete understanding of the Java Virtual Machine and best practices for tuning it
  • Experience working with different deployment environments (OSGi, Application Servers, Databases, containers, OS, etc.)
  • Experience with software engineering best practices: version control, unit testing, etc.
  • Ability to quickly self-learn a baseline development knowledge for software
  • Enjoys sharing their knowledge with others and helping colleagues understand complex concepts.
  • Experience working in cross cultural setting
  • Complete understanding of the Java Virtual Machine and best practices for tuning it
  • Experience working with different deployment environments (OSGi, Application Servers, Databases, containers, OS, etc.)
  • Experience with software engineering best practices: version control, unit testing, etc.
  • Travel to customer sites to provide face-to-face technical solutions or trainings
  • Strong escalation handling skills; able to facilitate discussion to peacefully resolve conflict
  • Familiarity with agile software development lifecycle
  • Enjoy teaching people complex topics

What We Offer

  • Salary package w/ competitive benefits according to qualifications and experience
  • Opportunities to take responsibility and grow professionally
  • A positive and collaborative work culture
  • Working at a leading open source company

 

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.