Shipping Assistant
Description
Make a SPLASH with Latham Pool Products!
At Latham Pool Products, we don’t just make swimming pools; we create opportunities for backyard dreams to come true. As the leading manufacturer in North America, Australia, and New Zealand, we are committed to delivering innovation, quality, and sustainability in everything we do.
We believe in building an environment where everyone can thrive. That is why we offer:
- A culture of integrity, collaboration, and respect.
- Comprehensive benefits for you and your family.
- Opportunities for growth, mentorship, and skill development.
Ready to join a team that makes a difference?
A little about the position:
Job Summary
The Shipping Assistant plays a critical role in ensuring accurate and timely order processing within a fast-paced production environment. This position is responsible for entering customer orders into the company’s system with precision and efficiency. The Shipping Assistant serves as a key liaison between dealers and internal teams, working closely with scheduling, production, customer service, and shipping departments to coordinate order details, confirm timelines, and support smooth workflow from order entry through shipment. This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple priorities to meet customer expectations and production deadlines.
Some of What You Will Do:
- Daily communication with our dealer base.
- Ensure on time ordering of oversized load permits
- Accurate entry into ERP (Thor) to update dealer requested dates for use by production and shipping teams.
- Daily communicate with Shipping Manager, Plant Manager and Production Manager to help facilitate schedules.
- Invoice pools daily.
- Receive incoming calls for schedule changes and shipping configuration updates
- Track and report delays to confirmed shipments.
- Maintain high service levels, including coordinating across multiple production plants or departments to meet dealers needs.
- Perform other duties as assigned.
What You Bring to the Table: (Qualifications)
- High school diploma or equivalent.
- 2-years' experience in shipping, logistics, customer service, or administrative support
- Customer Service Background is a plus.
- Proficiency in Microsoft Suite (Excel, Word, Outlook) is required and familiarity with ERP systems.
- Basic understanding of office management procedures and inventory tracking.
- Must be able to work overtime when necessary, including nights and/or Saturdays.
Why should you come work with Us?
Comprehensive Benefits for you and your family include:
- Medical, dental, and vision insurance.
- HSA and FSA plans available.
- 401(K) with 50% company match up to 6%.
- Paid Time Off – 3 to 5 weeks per year with weekly accruals starting day one.
- Holidays - 11 Paid, eligible on day one.
- Life/ADD Insurance and Short/Long Term Disability insurance with buy up options
Professional Development: Training programs, Tuition Reimbursement, and growth opportunities.
Supportive Environment: A culture rooted in collaboration, integrity, and respect.
Some Important Information for you:
Position Title: Shipping Assistant
Location: Jane Lew, WV
Employment Type: On-site
Status: Full-time
Salary Range: $19.00 - $23.00
Our compensation reflects the cost of labor across US geographic markets. Starting pay for this role will vary based on multiple factors, including location, knowledge, skills, education, and experience. Pay ranges may be modified in the future.
Latham Pool Products is an Equal Opportunity Employer and a Drug-Free Workplace Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our hiring process includes drug screening, background check & E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
The submission of your resume will expedite the review of your information.