Office Services Technician

Job ID 2025-8506

Customer Experience Minneapolis, Minnesota

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Description

Premier Disability Services is looking for Office Services Technicians  to join our growing Minneapolis, MN based team! This is an entry-level role that will allow you to work in a business environment.

This position provides high-quality telephonic receptionist support to various departments, data entry and mailroom duties. You will follow an established process to answer phones, transfer calls to the appropriate departments, open and sort incoming mail, and enter data into client files on a regular basis.

We are hiring for the following shift:

Full-time positions

Hours of operation are Monday through Friday 9:30 am - 6:00 pm and 

Responsibilities:
- Open and sort inbound mail.  
- Process outbound mail.
- Answer inbound client calls and transfer the calls to the appropriate department.
- Enter data into client files.

Qualifications:
- Previous experience in a direct customer contact position is preferred.
- Customer service orientation; energetic and outgoing personality.
- Excellent written and verbal communication skills; Ability to communicate professionally, effectively and with empathy in potentially difficult circumstances.
- Multitasking skills and the detail-oriented focus required for a fast-paced environment.
- Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers.
- BILINGUAL - English/Spanish a plus.
- Can lift up to 40 lbs 

What we offer: 
  • For remote employees, we offer $13/hr. In office employees will be offered. $16/hr
  • You will have the opportunity to earn up to $500 a month in bonuses based on your performance.
  • Medical, Dental and Vision insurance.
  • PTO and paid holidays! 
  • Cafeteria onsite and a subsidized lunch program.
  • Opportunities to grow within the company! 
In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
 
Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth.  Internet Brands is a portfolio company of KKR and Warburg Pincus.
 
Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

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