Customer Service Representative

Customer Experience Downers Grove, Illinois


Downers Grove based, Officite, a division of Internet Brands, is currently seeking a customer service superstar familiar with web design to join our fast-paced growing online media company as a Customer Support Representative.

Must Have's:
- Prior experience in customer support, both phone and email based.
- Familiarity with basic HTML and CSS.
- An excellent work ethic, an upbeat personality, and a proactive attitude.
- Excellent written and verbal communication skills.
- Applicants should be ‘super users!’ who are good at tinkering with software and researching solutions to thorny problems.

Nice To Have's:
- Knowledge of Search Engine Marketing and/or Social Media.
- Knowledge of domain name management: name servers, forwarding, transfer process.
- Graphic design/image editing experience, and general web design/layout knowledge.
- Bilingual in Spanish.

Success starts with having the right people. At Internet Brands, we value and mentor each member of our growing team. We seek out talented, goal-oriented professionals who live and breathe the Internet and thrive in a flexible but challenging work environment. Our team of innovators has enabled Internet Brands to sustain high levels of profitability and success while evolving along with the Internet for over 20 years.

At IB, we promote an entrepreneurial, friendly culture that applauds innovation and results while embracing change and independence. Our employees are intensely driven and constantly encouraged to reach higher and use creativity to achieve success – all the while enjoying high levels of collaboration and the luxury of coming to work in jeans and sneakers. We are proud to offer a unique blend of the innovation of a start-up with the history, stability, and benefits of an established corporation.

Internet Brands and its wholly owned affiliates are an equal opportunity employer.