Description

We are looking for a junior web developer/designer with strong technical and creative design skills; outstanding customer service; and the ability to handle multiple tasks simultaneously. This is an entry-level position.

Position Responsibilities:

• Create and review websites using CMS.
• Manage time-sensitive website updates in a fast-paced environment  (includes basic content changes/​edits, creating and editing flash animations, making template color changes, create and edit buttons, images, and navigation).
• Perform quality assurance for client websites and new product releases which involves high attention to detail and documentation skills.​
• Follow established policies and procedures to assist clients most effectively.
• Provide clear and concise communications, verbally and written, to clients.
• Effectively diagnose and troubleshoot cases by searching for solutions and providing education as well as issue resolution.
• Set realistic timelines and expectations with clients.
• Identify possible issues with the platform and work with product development to resolve.
• Maintain detailed records on client work including communication transactions, problems, actions are taken, and issue resolution.
• Handle scheduled client calls and be able to provide best practices in web standards.
• Be a mentor for team members and assist with the development of technical and customer service skills, including training new team members.​
• Other duties as assigned by the manager.

Technical Skills

• Strong knowledge and experience with HTML and CSS,  Javascript is a plus.
• Experience using graphics/​interactive design tools such as Photoshop and other text editing programs (Dreamweaver, Sublime, etc.) 

  Job Requirements:

• Must be professional, highly motivated and able to thrive in a multi-task environment.​
• Demonstrate a high level of accuracy and attention to detail.​

About Internet Brands:

Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.