FieldCore Careers

Description

About GE Vernova
GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world’s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world.

GE Vernova’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world’s energy infrastructure to provide more reliable and affordable energy.

Job Summary

The Remote Outage Advisor will lead a team of Remote Outage Advisors in the execution of day to day Outage technical support and long-term business strategy focusing on industry technology. Will be responsible for ensuring 24x7 coverage is available, coordinating with regional resource managers for borrowed resources where applicable. Will provide guidance on documentation, products, & processes that drive consistent outage execution and excellence.

Essential Duties & Responsibilities:

• Lead a team of experienced Remote Outage Advisors to support the ROS objectives
• Develop talent pipeline for ROS resources through partnership with regional resource teams
• Partner with Customer Service Engineering (PAC) to ensure technical support processes met field and customer needs
• Champion, communicate and represent ROS team across PS regions and functions at key opportunities and meetings with a focus on driving engagement on projects globally
• Develop and monitor key performance metrics for ROS team
• Identify strategic opportunities to grow & utilize the ROS team for increased business profitability & productivity
• Lead technology specific, global TFA programs ensuring consistency in training & qualification across PS (Power Services)
• Support cross-regional resource sharing processes
• Be a key part of a team to successfully develop and execute resource planning strategies, including hiring and cross-training, based on global forecast and operational dynamics
• Support global strategy to optimize onsite TFA resources, focused on multi-skilled TFA resource model
• Partner with PS Training to enhance technical training courses and develop new course content using contemporary delivery methods
• Travel as needed in support of the above responsibilities
• Perform other duties as assigned

Required Qualifications & Experience:

• Bachelor’s Degree from an accredited college or university or equivalent knowledge / experience
• 8+ years applicable experience and demonstrated success/knowledge
• 3+ years of specialized/industry experience
• Ability to travel 20% of the time, domestically and internationally as required

Desired Characteristics:

• Bachelor’s Degree in Mechanical Engineering
• 5 years of experience in Services or Operations around outages / projects Legacy Steam Turbine and/or Generator experience
• Knowledge of global resource management
• Strong customer service mindset
• Ability to lead in a global environment
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Strong understanding of logistics and resource optimization
• Ability to work effectively and independently
• Ability and willingness to mentor Field Engineers
• Strong organizational skills
• Experience working with virtual teams
• Field Engineering Program graduate (GE employees only)
• Strong project management skills

FieldCore is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law