Community Outreach Liaison

Marketing Round Rock, Texas


Who We Are: Family Care Center (FCC) was founded in 2016 with the mission to improve access to mental health care in the local community. FCC brings together the highest quality providers with a wide range of skills including psychiatrists, psychologists, marital therapists, family therapists, licensed professional counselors, and child therapists to work as a team to help individuals and families on their journey to grow and thrive.

Position Summary: The Community Outreach Liaison builds and maintains relationships with community agencies, Veteran organizations, government entities and local medical and behavioral health groups.

Essential Responsibilities:

  • Serves as the main point of contact for referral partner needs. Ensures high priority referrals are scheduled.
  • Develops and maintains a positive working relationship with medical and behavioral health groups.
  • Works with those groups to rapidly identify and address problems and develop best practices in support of patients’ access to behavioral health care.
  • Identifies stakeholders in local government, higher education and Veteran Service Organizations.
  • Cultivates partnerships which highlight Family Care Center’s capacity to improve care and increase help-seeking behavior in the military, veteran and civilian communities.
  • Serves as a liaison to community organizations, including local state and federal government agencies, associated representatives and state judicial representatives.
  • Sets community outreach goals and manages and executes community outreach programs and events in close coordination with Regional Director of Operations.
  • Positively and professionally represents Family Care Center to the public to raise community awareness of services offered by the company.
  • Identifies barriers to behavioral health care in the community and works with stakeholders to address challenges and improve access to care.
Other Duties:
  • Performs other related duties as assigned.
  • Local travel required.
Minimum Qualifications:
  • Bachelor’s degree required.
  • Three years’ experience in healthcare marketing, physician relations or sales required. Experience with existing provider relations in the behavioral health preferred.
  • Experience with CRM software, Salesforce preferred
Family Care Center offers competitive compensation and benefits packages with the ability to also maintain work-life balance. Full time employees are eligible for 401k, vision, dental, medical, life, and employee wellness and discount plans.

Family Care Center is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.