Senior Field Application Engineer
Description
Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.
Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!
About the role:
As we continue our exciting growth, we are building teams with highly talented individual contributors and leaders who design, develop, and manufacture next generation energy technologies. Our work environment is fast-paced, fun, and full of exciting new projects.
We are seeking Field Applications Engineers in India to be a member of our technical sales team responsible for pre-sales technical support and new product field deployments.
Location: Bangalore / Pune / Mumbai
What you will do
- Support the Sales Organization with Product’s Technical Expertise
- Provide clear Customer Technical Requirements feedback to Product Management and Product Development Teams.
- Execute customer-facing Technical Product Adoption programs.
- Execute customer-facing New Product Introduction (NPI) field activities.
- Develop and deliver documentation such as: design guides, line diagrams, standard BOMs, technical briefs, best practices and training.
- Engage in specialized System Designs support activities.
- Coordinate and execute field testing and feedback collection for new hardware and software.
- Go through internal documents and build system knowledges on upcoming products.
- Provide onsite and remote commissioning training and support for install partners for solar electric and energy storage systems
- Close cooperation and alignment with Customer Support and Field Services to deliver a best-in-class Customer Support Experience.
- Conduct Technical Training to external customers.
- Ability to promote teamwork and build relationships with internal and external customers.
- Follow and implement quality improvement internal process.
Who you are and what you bring
- 4+ years’ experience in solar industry.
- Strong System Design knowledge on distributed solar energy systems
- Hands on experience on both DC/AC system design, BESS storage systems
- Excellent industry knowledge of competition, market trends on various product technologies like PV Modules, inverters, BESS, mounting structures etc.,
- Experience in BESS system design , sizing , troubleshooting ,etc.
- Good knowledge on System Bill of materials and Costing preparations
- Strong Knowledge on PV simulation software’s like PVsyst, Helioscope, etc.
- Hands on experience on AutoCAD & Google SketchUp simulation software’s
- Strong Knowledge on Solar PV design Due diligence like Module layouts, SLD and standard PV System design documents review
- Strong knowledge on Pre and post system commissioning site visits/Audits
- Ability and willingness to travel locally, domestically and at times internationally as needed.
- Good Problem-solving skills – field and system related issue troubleshooting activities
- Strong communication skills including listening and handling objections and technical inquiries.
- Good presentation skills. Experience to conduct technical training to internal and external peoples.
- Excellent interpersonal skills to build and develop relationships internally and externally
- Experience working remotely with strong self-management and interpersonal skills and proven record of establishing and maintaining working relationships with customers, peers, and managers.