Field Application Engineer - Johannesburg
Description
Our mission at Enphase Energy is to advance a sustainable future for all.
Enphase Energy is one of the fastest-growing inverter companies in the world. By combining the power of solar energy and the proven advantages of communications technology, Enphase Energy makes solar power systems productive, reliable, smart and safe - increasing the energy harvest of solar panels by up to 25 percent. Our microinverter system is profoundly changing the way solar systems function, and as a result, changing the solar industry itself.
Like our customers, our innovative teams are also worldwide, making Enphase Energy a truly global company. We are one of the fastest-growing and most dynamic energy companies in the world. Nimble and acutely focused on developing ground-breaking solar energy management technology, each of our teams has a shared goal of creating a carbon-free future.
Do you want to help change the world? Learn more about the role:
As a Field Application Engineer based in Gauteng province, you will be a member of our technical sales team responsible for pre-sales technical support, as well as on-site installation and commissioning of new products, such as our IQ Battery technology.
You will be home office based, carrying out customer and site visit two to three days per week and occasional visits to Cape Town and other locations to meet with colleagues.
What you will be doing:
- Build creative solutions to win new accounts and help develop South Africa market for Enphase
- Support the Sales Organization with energy management, battery and PV technical expertise and deep product knowledge
- Provide clear Customer Technical Requirements feedback to Product Management and Product Development Teams
- Develop and deliver documentation such as: design guides, line diagrams, standard bills of materials, technical briefs, best practices, and training
- Provide onsite and remote commissioning training and support for install partners for PV and battery storage systems
- Support new product launches and introductions
- Execute customer-facing New Product Introduction (NPI) field activities
- Coordinate and execute field testing and feedback collection for new hardware and software
- Close cooperation and alignment with Customer Support and Field Services to deliver a best-in-class Customer Support Experience
Who you are and what you bring:
- A passion for the renewables sector
- A minimum of 2 years of PV industry experience
- Bachelor's degree or equivalent work experience
- Excellent oral, written, and interpersonal communications skills in Afrikaans and English
- Proven track record of consistently delivering against sales quota and key sales objectives
- Process-focused, highly organized and comfortable in a fast-paced, results-driven environment
- Electrician with relevant local electrical qualifications/licenses preferred
- Practical and hands-on experience and expertise with distributed PV, battery storage and energy management applications
- Hands-on expertise in troubleshooting electrical systems and data networks using tools such as multi-meters, power quality analyzers, data acquisition etc.
- Strong knowledge of local electrical and system regulatory codes
- Experience working remotely with strong self-management and interpersonal skills and a proven record of establishing and maintaining working relationships with customers, peers, and managers
- Must be based in Gauteng province
- Willingness to travel locally, domestically and at times internationally as needed
- 50+% travel
We are building teams with highly talented individual contributors and leaders who design, develop, and manufacture next-generation energy technologies. Our work environment is fast-paced, fun, and full of exciting new projects.
If you care about our planet and are passionate about creating a more sustainable future, this is the perfect time to join Enphase.
All CVs must be submitted in English.
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