Media Systems Administrator
This assignment posting is for an Agency Worker opportunity with People Inc. The Agency Worker is paid by a staffing agency employer. Agency Workers will receive a W2 from the staffing agency reporting their earnings for tax purposes.
Media Systems Administrator
The Media Systems Administrator will play a crucial role in supporting and optimizing media production tools and workflows within our Media Engineering team. This individual will be responsible for building, configuring, and maintaining SaaS-first technologies essential to our media operations, including but not limited to Media Asset Management platforms such as Iconik, collaborative video platforms like Frame.io, cloud-based storage solutions, and project asset management systems such as Airtable used for tracking content, metadata, and editorial workflows.
Additionally, the ideal candidate will possess extensive expertise in providing technical support and troubleshooting for Non-Linear Editing (NLE) software such as Adobe Premiere and DaVinci Resolve. This role will act as the primary point of contact for resolving complex technical issues and will lead and coordinate with a team of contractors to ensure prompt and efficient support to our editorial and content creation teams.
Successful candidates will demonstrate strong technical acumen, excellent communication skills, and the ability to seamlessly bridge the gap between technical solutions and editorial requirements, contributing significantly to enhancing the overall efficiency and reliability of media production workflows
Assignment Details:
40 hours a week
Start date: ASAP
End date: 6 months with potential to extend
Hourly Rate: $35
Location: New York Office, hybrid with the ability to work remotely for up to 2 days per week
The Media Engineering team serves as a critical bridge connecting our technology and editorial teams. Led by the Senior Manager of Media Engineering, this specialized group focuses on developing, administering, and supporting robust digital workflows and infrastructure to empower media content creation and publishing. Leveraging modern programming techniques, cloud-based block storage solutions such as LucidLink, and advanced SaaS media asset management (MAM) platforms like Iconik, the team ensures seamless integration and efficiency in content operations. By combining technical expertise with a deep understanding of editorial processes, the Media Engineering team consistently delivers innovative solutions that enhance productivity, collaboration, and content delivery across the organization.
Assignment Responsibilities:
- Provide real-time support and troubleshooting for Non-Linear Editing (NLE) tools like Adobe Premiere and DaVinci Resolve, as well as related storage systems and collaborative platforms.
- Monitor and respond to support tickets, collaborating with IT and Engineering to escalate and resolve complex issues.
- Support media ingest workflows, verifying metadata accuracy and ensuring proper asset handling throughout the pipeline.
- Develop and maintain workflow documentation and knowledge-sharing resources to standardize support and onboarding procedures.
- Contribute to documentation and internal knowledge-sharing to improve visibility into media processes and reduce recurring issues.
Skills/Experience:
- Bachelor's Degree in Computer Science / Media and/or equivalent experience
- Minimum of 2 years of experience supporting media production, editorial, or post-production teams in a technical capacity.
- Proven hands-on experience with Media Asset Management (MAM) platforms and Project Asset Management (PAM), preferably Iconik or similar systems.
- Proven hands-on experience with Project Asset Management (PAM) platforms, preferably Airtable or similar systems.
- Familiarity with archival and online storage workflows, including experience managing storage lifecycle and transitions between tiers.
- Strong expertise troubleshooting and supporting Non-Linear Editing (NLE) applications such as Adobe Premiere Pro and DaVinci Resolve.
- Experience with cloud infrastructure, with mandatory familiarity with AWS S3 for media storage and delivery.
- Comfortable working in a hybrid environment, bridging the gap between editorial workflows and technical systems.
- (Bonus) Working knowledge of scripting or programming with Python, Golang, or similar languages for automation or workflow tooling.
- (Bonus) Familiarity with FFmpeg, MediaConvert, or other media processing/transcoding tools and command-line utilities.
People Inc. is the largest print and digital publisher in America. Nearly 200 million people trust us each month to help them make decisions, take action, and find inspiration. People Inc.'s over 40 iconic brands include PEOPLE, Better Homes & Gardens, Verywell, Food & Wine, Travel + Leisure, Allrecipes, REAL SIMPLE, Investopedia, and Southern Living.
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