Entry Level Data Entry--Fleet Analyst

Customer Service Tampa, Florida


Description

DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation’s largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. 

 

Working as a Data Collection Analyst you can expect: 

  • Full time schedule, working 40 hours a week
  • Full benefits, competitive pay, and Profit Sharing
  • Opportunity for training, development, and promotion
  • Excellent corporate discounts
  • Employee recognition and rewards program
  • Competitive PTO and Paid Holidays

If your career goals include being an integral part of a team in a dynamic, innovative and upbeat atmosphere, then you belong right here on our award winning team. 

What’s the opportunity: 

The Data Collection Analyst, assesses and interprets reporting percentages of their outlined customer base. This information is then utilized to remotely triage, troubleshoot, and through a combined effort of Implementation specialist/service personnel, correct any and all issues.  

What will you do: 

  • Maintain revenue data for customer inventory and assigned accounts.
  • Database management for multiple data collection agents.
  • Provide service with technical assistance for DCA troubleshooting and implementation.
  • Analyze data collection information of assigned accounts and maintain current revenue status.
  • Manage and program business intelligent databases for profit accuracy.
  • Evaluate Salesforce and deliveries to assess DCA implementation needs for new accounts.
  • Work with Tier 1 to ensure accurate and timely supply fulfillment.
  • Create service calls for DCA or meter related issues that will need onsite assessment.

What you bring to the table: 

  • High school diploma required and at least 1 year of related experience.
  • Microsoft Office Suite
  • Ability to efficiently maintain and amend an intelligent database
  • Basic math skills.
  • Strong communication skills both verbal and written.
  • Attention to detail, data entry accuracy, and excellent organizational skills.
  • Problem solving and troubleshooting of DCA hardware and software connectivity and functional problems.
  • Ability to learn new or unfamiliar products and systems dynamically as they are introduced and encountered
  • Ability to work independently and as a productive team member.

What can DEX provide to you: 

  • Opportunity and career development
  • Great work/life balance
  • In house training
  • Company culture where we celebrate our team members
  • A place where you can build a career, not just have a job

  

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions. 

This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.