Billing Administrator

Billing Admin Tampa, Florida


DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation’s largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. 

Working as a 
Billing Administrator you can expect: 

  • Full time schedule, working 40 hours a week
  • Full benefits, competitive pay, and Profit Sharing
  • Opportunity for training, development, and promotion
  • Excellent corporate discounts
  • Employee recognition and rewards program
  • Competitive PTO and Paid Holidays

If your career goals include being an integral part of a team in a dynamic, innovative and upbeat atmosphere, then you belong right here on our award winning team. 

What’s the opportunity:

We are looking for a Billing Administrator to ensure the day-to-day billing for their assigned branches are completed accurately and in a timely manner. Your job will be to support and assist other departments with any billing disputes and questions. 

What will you do:

  • Assist and supports team with the development and implementation of departmental goals, policies, procedures, budgets and reporting tools and change.
  • Support internal and external customers.
  • Work closely with AR and Accounting department to ensure timely resolution to minimize collection issues.
  • Produce monthly billing metrics, revenue analysis & reporting
  • Reconcile monthly collections to open accounts; investigate any discrepancies; work with Branch Manager and Controller in order to resolve receivable balances.
  • Collect information from customers for daily processing of data for billing.
  • Review, coordinate, and address invalid invoice submissions to ensure accurate and timely collection of revenue.
  • Report progress, operational issues, organizational opportunities and threats to the regional team on a monthly basis or as needed. 
  • Provide administrative and clerical tasks that aid the daily service billing operations.

What you bring to the table:

  • High school diploma required and at least 1 year of related experience.
  • Microsoft Office Suite
  • Customer service experience via email and phone.
  • Basic math skills.
  • Attention to detail, data entry accuracy, and excellent organizational skills.
  • Ability to multitask.
  • Able to work independently and as a productive team member.
  • Experience with E-Automate a plus!

What can DEX provide to you:

  • Opportunity and career development
  • In house training
  • Company culture where we celebrate our team members
  • A place where you can build a career, not just have a job

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions. 

This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.