* Sales Support Representative

Sales & Renewals Alpharetta, Georgia Atlanta, Georgia

Job ID 24-004

Come Join Our Passionate Team!  At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 220,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.

We know a diverse workforce adds to our collective value and strength as an organization.  Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda

Barracuda was launched to give businesses an email-security solution that didn’t cost a small fortune. With more than 1 million cloud-enabled products delivered since, we continue to disrupt the IT-security market with innovative solutions that every business can afford. We’re on a mission to protect customers, data and applications from today’s advanced threats by providing the most comprehensive and easy-to-use IT-security platform and backing it up with best-in-class customer support.  Barracuda’s first spam and virus firewall product became the world's most widely deployed solution for on-premises email security. Today, we continue to offer easy, comprehensive and affordable solutions for email protection, data protection and network and application security. More than 220,000 global customers put their trust in Barracuda to help safeguard their employees, data and applications.  Join a team on the forefront of cloud-based security and data protection

Barracuda Networks is looking for a sharp, self-motivated, roll-up your sleeves type of individual who is willing to go the extra mile to help us support our expanding sales team.  As a Sales Support Representative in our Alpharetta, GA office, you will have a great opportunity to join a busy sales organization in the cyber-security space and as you learn more about the company, our solutions and internal systems/tools, you will help us drive greater productivity within our sales team

 What you will be working on

  • Assisting the Americas Renewals Team with quoting and order building
  • Cross-checking renewal opportunities for sku/pricing errors and duplicates
  • Maintaining current and accurate account and contact information within internal databases
  • Utilizing Salesforce reports to ensure that all renewal opportunities are accurate and ready for processing
  • Helping with complex quotes
  • Working alongside our Sales Operations Team to scale fixes and enhancements that improve the renewals workflow
  • Testing new features and procedures for system improvement implementation

What you bring to the role

  • Experience working in a customer centric sales environment is an advantage
  • Experience using CRM tools, ideally salesforce.com
  • Experience using Microsoft Office Products
  • High energy and driven self-starter who can learn on the fly
  • Excellent time management and organizational skills, with the ability to manage multiple tasks and re-prioritize workflow as necessary
  • Ability to work with a sense of urgency, while remaining laser focused on attention to detail
  • Strong “customer first” attitude
  • A desire to find solutions to problems
  • Exceptional written and oral communication abilities

What you’ll get from us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.

  • Equity, in the form of non-qualified options
  • High-quality health benefits
  • Retirement Plan with employer match
  • Career-growth opportunities
  • Flexible Time Off and Paid Time Off benefits
  • Volunteer opportunities