Manager, Engineering Operations

Engineering Bangalore , Koramangala

JOB ID- 23-567

Come Join Our Passionate Team!  At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level

We know a diverse workforce adds to our collective value and strength as an organization.  Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda

Barracuda MSP is looking for a stellar Manager, Engineering Operations to join the Cyber DevOps team. This is a great role if you:

  • Are a passionate, experienced Manager, Engineering Operations who thrives in a highly collaborative team environment and inspires their team towards successful delivery
  • Prefer a small team where you can make a big impact
  • Linux, JIRA, Slack and Git are your best friends
  • Have significant experience mentoring, coaching and retaining high performance operations engineering teams

What you’ll be working:

  • Provide people management in a diverse cross-functional team
  • Manage HR activities (Hiring, Collaborates on goals, Annual Reviews)
  • Coach and mentor team members through 1x1s and other professional development means
  • Enable a flexible yet productive work environment that supports a distributed workforce
  • Work with engineers to implement product features, debug issues, manage knowledge base and streamline processes to improve efficiency
  • Build best practices and capabilities to maintain and automate failover for multiple apps in AWS
  • Identify and champion process and productivity improvement strategies for the team(s)
  • Responsible for SLA adherence of the team
  • Manage the on-call rotation for the team

 

What you bring to the role:

  • 12+ years of experience in engineering operations
  • 3+ years of experience in managing small to medium size engineering team
  • Experience in building, developing, and retaining high performance operations team
  • Demonstrated success in an Agile environment, especially Kanban
  • Experience with daily operations associated with the responsibility for a SaaS web application running in a public cloud requiring 24/7 availability, and operating at a large data scale
  • Experience in managing off-site agent/sensor deployment in the customer’s location
  • Experience in managing infrastructure in Linux and AWS using EC2, VPC, ELB, EKS, S3 etc.,
  • Proven ability to work with multiple stakeholders, strong organizational and communication skills
  • Understanding of cyber security space and security threats

What you’ll get from us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.

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