Sales Engineer

Sales & Renewals Hong Kong, Hong Kong SAR

Job ID 24-322

Come Join Our Passionate Team!  At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 220,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.

Envision yourself at Barracuda

The Barracuda Networks Team is looking for a field-based Pre-Sales Engineer in Hong Kong.  We are seeking a talented, motivated pre-sales technician who is responsible for supporting the field team to achieve the territory new business target.

You will be responsible for presenting Barracuda Networks’ solutions to prospective customers, creating and delivering demonstrations of the products, gathering and validating technical requirements, and making appropriate technical recommendations. 

As a Pre-Sales Engineer, you will also be responding to RFI’s, RFP’s while using your excellent communication skills to answer technical questions in addition to clearly and persuasively articulating Barracuda’s mission, product and business value.

 What you’ll be working on:

  • Travel and visit customers and partners in the region.
  • Provide pre-sales support (which including installation assistance and limited onsite training) to the Company’s customers.
  • Handle product demonstrations and presentations.
  • Support for pilots to be conducted by enterprise prospects.
  • Answer technical questions.
  • Assist in qualifying opportunities, validating technical requirements and providing appropriate product recommendations.
  • Respond to RFI’s, RFP’s.
  • Engage appropriate internal resources like sales, product management, product marketing, CSEs and others when necessary to help close opportunities.
  • Follow-up with prospective customers during evaluation phase.
  • Work with reseller partners, provide training and enablement.

What you bring to the role:

  • Experience in designing, building and operating TCP / IP networks.
  • 5 years experience in IT industry.
  • Basic knowledge on network equipment such as routers and switches.
  • Experience in installing and operating firewall products.
  • Basic knowledge of Linux / Unix command level.
  • Team player, high energy, positive attitude.
  • Business maturity, decision-making, planning, & project management skills.
  • Excellent organization and communication skills.
  • Excellent troubleshooting skills in heterogeneous environments.
  • English proficiency

What you’ll get from us:

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda. In addition, you will receive equity, in the form of non-qualifying options