National Account Manager

Sales Fremont, California Fremont, California


Description

The Account Manager’s goal is to maintain positive working relationships with customers while growing the ASUS business above industry growth rate. The Account Manager functions as a liaison between client companies, product managers and the marketing team. As a critical teammate within the sales team, the account manager utilizes business analytics to improve and support business development and growth for customers. A keen business mindset along with understanding of industry trends and experience in consumer electronics sales is needed to succeed in this role.

Essential Duties and Responsibilities:

  • Sales and Inventory Management:
    • Weekly Sales and Inventory report analysis
    • Provide recommendations to accounts and Product Management based on model performance
    • Arranges and coordinates schedules and appointments for account executive
  • Coordinates and arranges weekly/bi-weekly/ and monthly scheduled meetings with each account.
    • Take the lead on the call when management is not available
    • Take notes and create action items from meeting to be completed in 48 hours
  • Assist in setting up new items at account via the accounts preferred format
  • Training and Trade Show Events:
    • Coordinate with marketing the needed materials for the event
    • Project management from start to finish
    • Ability to present to large groups on Asus products
  • Competitive Analysis: Track promotions of competition at selected accounts. Ask detailed questions to account to better understand competitions performance
  • Market Analysis: Read NPD monthly reporting to understand the market and help provide recommendations to accounts based on market data
  • Work with ASUS partners: Intel, Microsoft, Nvidia and AMD to create win-win opportunities
  • Customer Service - Escalate customer service issue and create a closed loop to satisfy end consumer and retailer
  • Actively utilize Salesforce.com to track account activity and performance.
  • Work with Marketing to create marketing solutions to support accounts. Closely manage marketing timelines set by accounts. Drive each account to place ASUS products in ad - ensuring they have the proper messaging and images.
  • Work with product management team to secure shelf placement and marketing support within the ROI guidelines controlled by the product management team
  • Forecast Management:
    • Input forecast to Product Management team.
    • Track delivery schedule to meet forecast request.
    • Communicate to account any deviations from forecast.
    • Request POs based on forecast.

Required Qualifications:

Years of Education and Work Experience

  • Bachelor's degree (B.A./B.S.) in business or related field – preferred College GPA above 3.0
  • Minimum of 5 years of retail account management or retail buying experience in the consumer electronics industry
Knowledge and Skills
  • Intermediate experience with Word, Excel, and PowerPoint
  • Ability to multi-task and manage work flow priorities
  • Confidence to speak in front of large groups or senior management
  • Focused on taking initiative to solve problems and create positive results
  • Strong communication skills via email, phone, and face to face within ASUS and external partners
  • Team player who is open to supporting other team members
  • Proficient in English

Preferred Qualifications:

  • Ecommerce, Rent To Own, National and Regional Retail experience is preferred.

Working Conditions:

  • Remotely from home with travel as needed
  • Ability to travel domestically and internationally – approximately 50% travel as needed