Inside Sales Assistant
Description
We’re looking for a detail-oriented Inside Sales Assistant to support a high-volume sales team. In this role, you’ll be a key operational partner, processing orders, tracking shipments, preparing reports, and collaborating across Sales, Logistics, and Accounting to keep everything moving smoothly. This position is ideal for someone who thrives in a fast-paced environment, stays organized under pressure, and enjoys working cross-functionally.
Essential Duties and Responsibilities:
- Serve as the primary point of contact for sales representatives and customer accounts.
- Review and process customer orders, ensuring pricing, inventory, and order accuracy.
- Issue credit notes, maintain accurate records, and support reporting requirements.
- Ensure weekly inventory data is accurate and track sales performance.
- Collaborate with the sales team to follow up on customer payment plans and ensure timely collections.
- Coordinate with Sales, Logistics, freight forwarders, and customers to ensure efficient and timely delivery of shipments.
- Work with Logistics and Accounting teams to confirm shipments, invoice accuracy, and manage product returns.
- Monitor shipment schedules and proactively follow up to ensure on-time delivery.
- Prepare and distribute weekly reports for inventory planning and fulfillment tracking.
- Collaborate with internal departments, including Accounting, Logistics, and IT, to maintain smooth operational workflows.
- Perform additional tasks assigned by management in support of department or company objectives.
Knowledge and Skills:
- Proficient in Microsoft Office, particularly Excel (V-Lookups, Pivot Tables).
- Strong organizational skills with high attention to detail.
- Effective written and verbal communication skills in English.
- Ability to work independently, prioritize tasks, and collaborate with cross-functional teams.
Required Qualifications:
- Minimum 2 years of experience in sales support, customer service, or inside sales.
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
- Positive attitude, proactive mindset, and team-oriented approach.
Preferred Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field.
- Mandarin language skills.
Working Conditions:
- Office-based role requiring prolonged periods of sitting, computer use, and use of standard office equipment.
$25-$30/hourly is the estimated pay range for this role working in Fremont, California office. The final amount will be determined based on qualifications & experience of the candidate relative to the role. Our employee comprehensive benefits include bonuses, medical, dental, vision, life insurance, AD&D insurance, Paid Time Off, EAP, & 401(k).
ASUS is an equal employment opportunity employer. The Company makes employment decisions without regard to race, color, religion, sex, gender, pregnancy/ breastfeeding, medical conditions related to pregnancy or childbirth, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, as well as any other characteristic protected by law, regulation or local ordinance, and strives to comply with all applicable laws on the subject. These employment decisions extend to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, pay and other forms of compensation, training and other terms and conditions of employment.
ASUS is an equal employment opportunity employer. The Company makes employment decisions without regard to race, color, religion, sex, gender, pregnancy/ breastfeeding, medical conditions related to pregnancy or childbirth, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, as well as any other characteristic protected by law, regulation or local ordinance, and strives to comply with all applicable laws on the subject. These employment decisions extend to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, pay and other forms of compensation, training and other terms and conditions of employment.
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Applicants must be authorized to work for ANY employer in the U.S. The company will not sponsor or take over sponsorship of an employment Visa at this time.