Contracts Administrator

Administrative / Administration Mississauga, Ontario


Position at Ainsworth

If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today!

Job Summary

Co-ordination and execution of all back office functions associated to contracts while contributing to team motivation, training, and development. Identify and plan contingency for shortfalls in contract entry and renewal submissions. Ensure all administrative functions required to evaluate and enter contracts for completion are adhered to through to the posted stage and initiation of the contract in the system.  Ensures all data is appropriately captured in each contract. All inputs are reviewed for accuracy, including but not limited to Customer information, site information, revenue recognitions, PM schedules, tech assignments.


  • Create an environment oriented to trust, open communication, creative thinking and cohesive team effort.
  • Motivate and inspire team members.
  • Facilitate problem solving and collaboration.
  • Maintain healthy group dynamics.
  • Intervene when necessary to aid the team in resolving issues, remove barriers and ensure they have the necessary knowledge and tools required to be successful.
  • Runs all expiry lists for contracts across all BU’s as determined
  • Runs all profitability and reviews for accuracy in system and prepares MMC review sheet
  • Provides all pertinent info to contract leader for review and/or approval as required
  • Handles renewal with customer once all relevant information has been received
  • Prepare all internal documentation to submit to CMMS/Purchasing
  • Enters all new contracts in system.  This includes but is not limited to: equipment, tasking, including custom, sites set up, labour rate set up, attach all appropriate correspondence and working sheets including signed contracts.
  • Creates preventative maintenance work orders as required
  • Completes any changes/updates as required.
  • Gather, collate and analyze activity data and make recommendations to support continued KPI development and improvements
  • Facilitate positive working relationships with internal and external clients.
  • Maintain interaction quality by ensuring customers’ needs are responded to appropriately and within targets.
  • Identify & Suggest opportunities for Process Improvements & efficiencies within department
  • Supports the regional dispatch or other shared services teams as required to ensure understanding of contracts and internal & external client needs are met
  • Perform quality audits to ensure all contract information is accurate and updated accordingly.
  • Creation and distribution of various other reports through various systems to support the business as required
  • Sensitivity to confidential matters may be required
  • Act in a professional manner to reflect positively on Ainsworth.
  • Adhere to all company policies and procedures.
  • Perform all job functions in a safe and healthful manner, abiding by and in accordance with all applicable Health, Safety and Environmental company policies and government legislation/regulations.
  • Adhere to the Company’s Quality System operating procedures.
  • Perform other duties as assigned by Management.


  • Post-secondary education in related area of study or equivalent.
  • 5+ years relevant experience in a related environment.
  • 2+ years in a leadership or supervisory capacity within a related environment.
  • Proficient computer skills, including knowledge of service management systems.
  • Very good working knowledge and capabilities in excel is required
  • Proven ability to communicate effectively with a diverse group of internal and external individuals.
  • Proven systematic and organized approach to multi-tasking.
  • Demonstrates integrity, initiative and focus.
  • Ability to communicate clearly and set expectations with internal and external personnel
  • Written communication is imperative and the ability to document information and instructions so others understand the course of action taken/required.
  • Service and customer orientated – Actively looking to help people. Anticipates and works to understand and meet customer needs in a helpful way. Takes personal responsibility to correct customer’s problems. Corrects customer service problems promptly and non-defensively.
  • Knowledge of business procedures..
  • Demonstrates ability to work independently to complete assigned tasks with minimum supervision.
  • Working knowledge of the English language both written and oral.
  • Demonstrated ability to meet deadlines and prioritize a heavy workload.
  • Professional, friendly, exceptional interpersonal skills.

Why work at Ainsworth?

Ainsworth is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:

Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RRSP matching and generous vacation

Growth: In-house training and development, access to LinkedIn Learning and other professional development opportunities, Employee performance-based bonus program, where applicable

Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives

Flexibility: Hybrid working models, where applicable

Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

Ainsworth is an integrated multi-trade company, offering an end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.