Customer Service/Sales Assistant

Retail Toronto, Ontario


Requisition Id: 2022-381
Number of Positions: 1
Job Status: Temporary Part-Time
Hours & Days of Work: up to 24 hours per week; must be available to work weekdays, evenings and weekends
Minimum Rate: $19.97
Maximum Rate: $24.97
Target Start Date: 05/24/2022
Target End Date: 08/14/2022


Temporary Part-Time (up to 24 hours per week; must be available to work weekdays, evenings and weekends)


Do you have a passion for customer service? Are you results-driven? Do you have a keen eye for maintaining outstanding store condition and standards? Do you believe that art has the power to spark conversation, create community, and change lives? If yes, the Customer Service/Sales Assistant opportunity at the AGO might be the right fit for you!

Located in Toronto, the Art Gallery of Ontario (“the AGO”) is one of the largest art museums in North America, with a collection of close to 100,000 works. Through the collection as well as collaborations with leading museums around the world, the AGO presents wide-ranging exhibitions and programs to approximately 1 million visitors annually.

We are currently seeking a Customer Service/Sales Assistant to join our Retail team. Under the direction of the Logistics Manager, Retail Operations the incumbent will delivery outstanding customer service to the customers of the AGO retail operations, and process all transactions through the point-of-sale (POS) terminals. Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.  He/She/They will be responsible for selling, customer welcome and daily maintenance/restocking of the sales floor. The goal is to provide outstanding customer service while meeting store goals.

Interested so far? Learn more about why AGO would be a great fit below.

The Gallery continually strives to create a safe and inclusive workplace. We offer diversity and inclusion training to our staff and volunteers so they can continually learn and contribute to fostering a supportive environment where people feel comfortable to come to work as they are.

The mental health of our employees is also very important to us. We offer our employees programs that support wellness and enhance the job experience. If our employees need assistance, employee assistance program (EAP) services are available to them. The Gallery also takes part in the city and province’s reciprocal benefits program, allowing our employees access to city and province discounts.

What are the benefits and highlights of working at the AGO?

  • Competitive salary
  • Discounts from the Provincial/City Reciprocal Agreements (Free admission to museums, the CN Tower & Discounts off amusement parks, city attractions, hotels, wine tours, Second City, the Ontario Science Centre, and much more!)
  • Discounts to GoodLife Fitness
  • Free tickets to every major exhibit at AGO

If this sounds like an opportunity you are looking for, apply now!

The ideal candidate will have the following qualifications, skills, and experience:

  • Some years experience of working in retail sales
  • Demonstrated selling skills and ability to share product knowledge appropriately with customers.
  • Demonstrated experience working with customers in a retail environment;
  • Strong commitment to outstanding customer service, professional attitude and appearance.
  • Good verbal, reading and written communications and interpersonal skills
  • Ability to operate a pump truck
  • Demonstrated knowledge of store merchandise and retail store operations; use of applicable computer software; experience working and assisting with on going training and product knowledge for volunteers and fellow staff.
  • Ability to take direction, follow through, and show initiative in the areas of restocking merchandising and customer service; maintain visual standards in the shop.
  • Strong commitment to loss prevention practices.
  • Demonstrated retail math skills.

We invite individuals who reflect the diversity of our visitors to apply by submitting a tailored cover letter and CV. We thank all applicants but must advise that only those selected for interviews will be contacted.

In accordance with the Ontario Human Rights, Accessibility for Ontarians with Disabilities Act & the AGO’s Recruitment & Selection Policy for Staff, a request for accommodation will be considered throughout the hiring process. The Art Gallery of Ontario is an Equal Opportunity Employer.


External Application Deadline: 05/27/2022