Production Line Supervisor

General Labor Renton, Washington


As a Production Line Supervisor you will lead operations on the production line to assure effective production performance with respect to efficiency, quality, safety and cost. If necessary perform the job duties and responsibilities of any other employee in accordance with Standard Operating Procedures and best practice. Responsibilities include monitoring work stations, production workers and training staff to ensure the proper job development progress for trainees. This role also maintains safety standards and ensures work is assigned and completed in accordance with the operations manager and customer specifications.

Education and Experience:                          

  • Associated Degree required directly related work experience may substitute
  • Valid WA State driver’s license; CDL class B license a plus, but not required
  • Clean five (5) year driving abstract
  • Understands and supports NWC mission of workplace inclusion
  • Forklift certification or an ability to obtain certification within first 90 days of employment
  • Two or more years of related experience with a proven track record in warehouse and distribution center operations
  • Working knowledge of warehouse equipment and processes, warehouse management systems, Assembly and packaging warehouse products
  • Position requires knowledge of personal computers and associated business software (Microsoft Word, Excel, and Access preferred)
  • Basic knowledge of mechanical, electrical, and computer systems

Essential Responsibilities:


  • Plays a leadership role on projects designed to improve work methods, introduce new technologies, and/or increase productivity levels
  • Takes every opportunity to establish and maintain teamwork between warehouse employees
  • Build staff morale by developing recognition systems and monthly reward programs
  • Provides leadership and modeling to ensure all employees follow rules for plant operations in accordance with established policies and procedures for security, safety and document handling


  • Develop a system of teachable/transferrable work skills
  • Provide on-the-job training to A&P employees and support the development of educational techniques for implementation by our training specialist
  • Works closely with the training specialist, sales, or Inventory Control teams to identify areas for improvement, develop improved processes, and make recommendations to management

Customer Services

  • Proactively resolves customer complaints in a manner consistent with A&P standards, and with customer satisfaction in mind
  • Ensure internal and external customer response meets the standards to support long-term customer relations

Technical Skills                                 

  • Ensures the completion of all contract work according to customer specifications
  • Routine equipment repair, maintenance and troubleshooting
  • Monitors, controls, and coordinates warehouse activities on an assigned shift/assignment
  • Assigns works as needed to maintain schedule, monitors job performance, and resolves problems as they occur
  • Organize and file all paperwork as necessary
  • Operate forklift as needed

Physical Demands:                     

  • Ability to communicate clearly and concisely, both orally and in writing
  • Professional behavior, even under stressful conditions; maintain even temper when working under pressure
  • High energy required for frequently lifting, bending, pushing, pulling, and moving up to 50lbs., occasionally up to 75lbs.
  • Standing and walking 90% of the work day
  • Frequent use of both arms including lifting above shoulders and reaching
  • Able to sustain concentration and problem solve
  • Able to multi-task
  • Remember information such as words, numbers, pictures and procedures
  • Ability to perform sequential tasks and maintain equilibrium
  • Patience and the ability to work at a consistent, high-energy level, especially during periods of stress
  • Following managerial hierarchy while customers or other members of management team are requesting assistance or demanding attention may cause conflicts of responsibility
  • Bending and stooping at waist
  • Pulling/pushing up to 100lbs. with pallet jack
  • Leg/foot use, including use of foot controls
  • Kneeling and crouching
  • Hand (pinch and grasp)
  • Fine finger manipulation
  • Repetitive arm, wrist and hand motion
  • Long periods of keyboard work or other repetitive hand motions
  • Legible handwriting for notes, charts, etc.
  • Rapid mental/hand/eye coordination
  • Able to complete assigned tasks in limited time frame
  • Occasionally operate heavy equipment
  • Exposure to dust, fumes, vibrations, chemicals, unusual lighting, humidity, cold, and/or heat
  • Potential exposure to OSHA Blood/Body Fluids (BBF) and infectious/hazardous materials
  • Bright lights
  • Work in noisy indoor environment
  • Required hygiene standards
  • Talking in person and by phone in a clear and audible speaking voice
  • Hearing in person and by phone a normal or whispering voice
  • Vision (computer monitor, correctable, depth perception, peripheral)
  • Feeling (i.e., ability to sense)
  • Full-time schedule with possible overtime