Amazon - Auditor for Northwest Center Services
Description
The Wellness Observation & Response Crew Auditor (Auditor) is detail-oriented and can identify a range of facilities and maintenance issues in corporate office buildings to ensure standards put in place by Facility Management are met. The team provides facilities audit support, helping Facility Managers observe trends and notate when maintenance and aesthetic standards are not met. Cadenced audits capture workspace and building data and is shared with Facilities Management to resolve any discrepancies. The Wellness Observation & Response Crew is also leveraged to complete special projects for the Real Estate and Facilities teams.
Our ideal applicant, is someone who can work independently & on a team, has a high attention detail and comfortable being on the move for 6-8 hours a day. Who has great communication with teammates and customers and can adapt quickly to a dynamic work environment.
Schedule: Monday - Friday between 6am-2:30pm. Must be able to work a flexible schedule during hours of operation for weekdays and some availability over the weekend as needed.
Hourly Rate Range: $22.45 per hour | Full Range: $22.45 - $26.72 per hour
Location: Seattle (South Lake Union, Queen Anne, Sodo), Bellevue and Redmond
Schedule: Monday - Friday between 6am-2:30pm. Must be able to work a flexible schedule during hours of operation for weekdays and some availability over the weekend as needed.
Hourly Rate Range: $22.45 per hour | Full Range: $22.45 - $26.72 per hour
Location: Seattle (South Lake Union, Queen Anne, Sodo), Bellevue and Redmond
What we can offer:
- Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance
- 17 Accrued Paid Time Off Days Annually
- Additional 11 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave
- Retirement 401(K) with a company match
- Company-Provided Orca Pass – Unlimited use
- Employment Assistance Program (EAP) via Spring Health
- Mental Wellness Program including six free therapy sessions per year
- Opportunity for career development with our NWC Mentorship Match program
- Physical Wellness Reimbursement Program - $25/month
- Student Loan Contribution Program - $50/month
- Pet Insurance Discount Program
Check out the entire list of benefits Northwest Center has to offer here: http://www.nwcbenefits.com/
Essential Functions
- Walking to various worksites to observe and answer audit questions around cosmetic, supply and technology issues to confirm standards are being upheld
- Recording notes on observations when something is not in alignment to the standard
- Provide feedback and call out when possible efficiency gains or changes that need to be made to the program
- Communicate with Facilities Managers or other vendors when emergent issues occur
- Ability to follow structured timelines and accommodate unexpected requests
- Assist with new tasks and/or projects as needed to support other divisions and client partners
- General knowledge of Smartsheet system tool and capability of entering information into the system
- Work collaboratively with Amazon employees and other vendor partners, ensuring the team is always acting as a solutions provider to our customer and vendor partners
Requirements
- Minimum 1-year customer service, real estate/facilities, or administrative support experience
- Experience providing excellent customer service with the ability to write concise correspondence and effectively communicate verbally and electronically with all levels of management, employees, vendor partners, event organizers and visitors
- Effective time management with the ability to quickly and successfully prioritize tasks, ensuring completion of assigned responsibilities in a timely manner
- Responds calmly and professionally to emergencies and can effectively deescalate situations or other stressful situations in the workplace
- High School Diploma or GED required
- Requires travel to several Amazon buildings so the ability to walk consistently within a 1.5 radius is required
- Ability to work independently and out of line of sight from other team members for all or part of shift
- The position requires standing and mobility around the campus for long periods of time up to the entire length of the shift
- Must be able to potentially lift or carry items up to 50 pounds
- May need to carry supplies to other buildings
- Ability to work a flexible schedule to meet the needs of the business, including occasionally arriving early, staying late on a moment’s notice and occasional evening
- This is a dog friendly environment with over 1000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit.
About Northwest Center
Northwest Center (NWC) is an ambitious, dynamic, and driven social enterprise organization that operates successful businesses to drive societal change. We are focused on our collective North—a world where all children have equitable access to education, and the employment rate for people with disabilities is the same as the general population. Since its inception in 1965, Northwest Center has built and acquired a portfolio of commercial businesses to fuel our mission of disability inclusion and enable our journey North.
Northwest Center has been a vendor at Amazon for over two decades. The NWC @ Amazon division has grown to over 300 employees, providing a wide variety of customer service support on Amazon’s thriving campuses throughout the nation. Our team works in a unique, fast-paced corporate setting on Amazon’s campuses to provide first-rate customer service-focused programs to our clients while also generating revenue that funds Northwest Center’s mission of inclusion
Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [email protected].
At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.
We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.
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