API Business Analyst

Product Providence, Rhode Island Radnor, Pennsylvania


Description

The API Analyst will be responsible for working with development, 3rd partners, support, legal, and other teams to determine business requirements for features or enhancements to the existing aggregation engine. The role will be responsible for the prioritization of API partner integrations as well as creating the requirements for the integration.

 

Job Responsibilities

  • Communicate with external parties when necessary to coordinate development between organizations
  • Track the progress of several projects at one time
  • Communicate effectively with product owners and stakeholders to ensure that requirements satisfy business needs and to provide status
  • Receive inbound requests from partners for new integrations and data feeds
  • Write up and define specs in collaboration with Product Management team
  • Interface with partners in Product and Relationship Management to keep them informed of the request status
  • Work with Sales to provide support in sales meetings around the technical ability of the product
  • Work with the Development team to check on status and assist in resolving issues that would impact deliverable deadlines
  • Research ways for the company to improve customer service through reviewing resolved tickets.  Identify inefficiencies and issues and propose solutions for resolution
  • Work with Legal to ensure contract negotiations with 3rd parties are keeping on track.

 

 

Requirements

  • Bachelor’s degree in communication, business or similar discipline or equivalent work experience required
  • 1-3 years relevant work experience
  • PMP Certification a plus

 

Skills (Software, Soft Skills, KSAs)

  • Familiarity with project management applications (especially Jira) a plus
  • Strong communication skills and ability to interface with both internal and external parties, both written and oral
  • Customer-service orientation
  • Strong analytical skills
  • Strong understanding of the software development lifecycle
  • Strong understanding of APIs
  • Ability to work in a fast-paced, matrixed environment
  • Proficient in MS Office Suite, especially MS Word and Excel

 

 

eMoney Advisor is the creator of the leading wealth-planning technology for financial professionals and firms, offering the cutting-edge solutions needed to succeed as the regulatory environment shifts, investor expectations change, and the industry landscape becomes increasingly competitive. Not only do our solutions help financial professionals streamline their workflow and add efficiency to their business, they also — more importantly – create an unmatched, interactive client experience that builds trust and strengthens the advisor-client relationship. Though we’re driven to lead through innovation, the defining principle of eMoney’s existence will always remain the same: an unwavering dedication to helping advisors and their clients succeed.