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Account Manager

Account Management
Chicago, IL
Req ID: 5470

Description

At VMLY&R COMMERCE, we create connected brands. We resist the usual ways of seeing, doing, and thinking — harnessing creativity, technology, and culture — to reimagine the entire connected consumer experience. Our goal? To create work that becomes part of people’s lives, to drive value for our clients and, in the best of cases, to impact the world.

VMLY&R COMMERCE is seeking a passionate doer who loves brands, people, and creating things. The Account Manager manages the day-to-day activities to creatively execute and produce client marketing programs. They serve as the client contact on assigned brands/projects, ensuring client approvals and secured, client objectives are achieved, and timelines and budgets are met. They communicate externally with the client and internally there with the project team to keep all apprised of project status, updates, and changes. 

Our ideal candidate thrives in a fast-paced, creative environment, is passionate about brands and culture, and is endlessly organized in the face ever-changing priorities and deadlines.

Responsibilities 

  • Build rapport and credibility with client based on trust, sound counsel, responsiveness to client needs and flawless execution
  • Collaborate with creative, project management, production, and/or media teams to develop marketing programs and solutions for client
  • Serve as creative and executional project lead; guide the day-to-day development of client marketing projects from start to finish; secure required client approvals (e.g. creative briefs, budgets, creative materials, etc.); ensure progressive steps in the process are approved with adequate time to meet schedules
  • Develop and update both client and project documents including creative briefs, estimates, project timelines, media plans, status reports, conference reports and other supporting materials
  • Review all documents and creative work prior to submitting to client for review
  • Keep agency team informed of client requests and changes; anticipate potential problems; proactively develop solutions
  • Organize client presentations, meetings, and conference calls, and prepare relevant documents, including agendas, meeting materials and conference reports
  • Capture and interpret program results, summarize findings, and work with senior team members to recommend program enhancements and/or changes to improve going forward
  • Work with junior team members to identify opportunities to utilize vendor capabilities and make vendor recommendations to the account team
  • Adhere to agency process and financial policies; identify ways to improve processes
  • Enter time reports at minimum once a week and expense reports within 10 days of incurred expense
  • Handle other duties as assigned by supervisor

Required Skills & Experience

  • Bachelor’s degree in advertising, marketing, communications, related field or the equivalent combination of education and experience
  • 2-4 years of advertising or marketing experience, preferably some experience in an agency setting
  • Comprehensive knowledge of client’s business, objectives, category and products, and a clear understanding of the key strategic issues impacting the client’s business
  • Strong attention to detail, organization, and process orientation; actively and effectively managing timelines, budgets, and deliverables for multiple projects simultaneously
  • Able to analyze results, interpret data, draw sound conclusions, and develop insightful and actionable recommendations
  • Curiosity/capability to learn and understand the broader context of client brand and business objectives, as well as the experiential marketing landscape
  • Proficiency in Microsoft Office applications as well as Apple Keynote

VMLY&R COMMERCE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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