Store Operations Associate (12-month contract)
Description
Job Title: Store Operations Support Associate (12-month contract)
Location(s): Downtown Toronto (position requires some travels to stores, presence at the office 5 days a week is preferred)
Reporting to: Store Operations Manager
Store Operations Support Associate (12-month contract)
Shape the Future of LifeWear in Canada
At UNIQLO Canada, we don’t just sell clothes - we innovate essential styles for everyday life. As a global leader in high-quality, affordable apparel, we’re expanding our Canadian presence rapidly. Joining our dynamic Merchandising team to drive strategic growth, optimize inventory, and bring the magic of LifeWear to communities nationwide.
As part of Fast Retailing, the world’s third-largest apparel retailer, UNIQLO operates in 25+ countries, with a mission to create clothing that enhances everyday life. Our business is built on a unique model of efficiency, sustainability, and customer-first retail, making UNIQLO one of the most exciting global brands to work for.
Position Overview:
Reporting to the Store Operations Support Director and the Managers, this role is responsible for collecting, compiling, and analyzing store-related data and KPIs to support business decisions. You will serve as a key communication bridge between Headquarters and retail locations, ensuring store teams receive timely, accurate, and actionable information.
The primary purpose of the role is to monitor all store performance and operational activities by delivering reliable insights that enable cross-functional teams to take the right actions. You will work closely with the team, Store Operations (Director, Area Managers, Store Managers), as well as Visual Merchandising, Layout Planning, Marketing, E-Commerce, Logistics, Merchandising, and Inventory Control teams.
Key Responsibilities:
- Build and maintain a comprehensive database of store information by developing a solid understanding of business operations and organizational structure.
- Prepare weekly and monthly operational reports for store teams and leadership.
- Managing company-wide initiatives, coordinating cross-functionally to ensure tasks are followed through to completion.
- Adapt information and reporting to align with evolving business needs.
- Develop and maintain strong cross-functional communication routines to support operational goals.
- Ensure customer-facing store information remains accurate and up to date.
- Develop data analysis capabilities and apply insights to improve communication, reporting, and future planning.
- Review business performance reports to identify key focus areas and opportunities.
- Prioritize effectively, manage deadlines, and provide detailed, accurate information while balancing multiple tasks.
What You Bring:
- Bachelor’s Degree in Business, or a related discipline.
- Experience working within the retail industry is required.
- Strong organizational skills and exceptional attention to detail.
- A strategic and creative mindset paired with excellent communication and interpersonal skills.
- Proven ability to work independently with minimal supervision.
- Highly detail-oriented, resourceful, proactive, and self-motivated.
- Ability to manage multiple projects, prioritize effectively and meet tight deadlines.
- Advance proficiency in Microsoft 365 (Excel / Word /PowerPoint).
- Willingness to travel to retail locations sites across Canada as needed.
- French language proficiency is considered an asset.
What We Offer:
- A results-driven, entrepreneurial culture where your decisions drive real business impact
- Competitive salary, performance bonus, and comprehensive benefits
- Work in a modern office which is easily accessible by public transportation
- A high-visibility role with collaboration across global and regional executive teams
- Career growth in a company that values ambition, innovation, integrity, and performance
Join our team:
If you live for data but love fashion, thrive on strategy but sweat the details - we want to hear from you. Join us and help redefine Canadian retail.
We sincerely appreciate the interest and enthusiasm of all applicants. While every application is carefully reviewed, only candidates whose qualifications closely match the requirements of the position will be contacted.
ABOUT US
Welcome to Uniqlo, where our journey from a single store in Hiroshima to a global brand embodies the essence of Japanese simplicity and innovation. Our founder, Tadashi Yanai, envisioned a company that transcends traditional fashion, focusing instead on creating high-quality, functional clothing that serves the everyday needs of people worldwide. This vision gave birth to our LifeWear concept—apparel that is simple, yet essential; designed to make life better for all.
As you embark on your journey with UNIQLO, know that you are joining a company that never gives up. Every challenge we have faced has made us stronger, smarter, and more determined to push boundaries. We are more than just a fashion brand—we are a global movement driven by sustainability, purpose, discipline, and the belief that great clothing can change lives.
Vision and Culture
At Uniqlo, we embrace the Japanese philosophy of continuous improvement. This principle drives us to constantly refine our products and processes, ensuring that we deliver clothing that offers new and unique value. Our commitment to quality and innovation is evident in our fabric technologies, such as HEATTECH, which provides warmth without bulk, and AIRism, designed to keep you cool and comfortable. These advancements reflect our dedication to enhancing the everyday experiences of our customers.
Our name, UNIQLO, is a blend of 'unique' and 'clothing,' symbolizing our mission to provide distinctive apparel that meets universal needs. We believe in the power of simplicity and strive to create designs that are both timeless and accessible, allowing individuals to express their personal style effortlessly.
We invite you to embrace our core values of simplicity, quality, and continuous improvement. Together, we will continue to innovate and inspire, bringing the best of Japanese craftsmanship and philosophy to wardrobes around the world.
Welcome to the Uniqlo family, where we are united in our pursuit of making everyday life better through exceptional clothing.
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