Tyler Technologies Careers

Description

About Us

We are Tyler Technologies Appraisal and Tax division and we are growing.  We are looking for people wo are interested in careers with growth opportunities and not just another job.  Our business is unique and training is provided on the job and not necessarily in a school classroom.  The average Tyler Appraisal Staff member has been with our company nearly ten years and the majority of our team began with Tyler Technologies in junior roles with little or no experience in this field and have grown from within to do great things, and help lead our business, and are we looking to continue this with you.   We are seeking motivated candidates who are interested in residential and commercial real estate appraisal and willing to take a chance on us.  We offer full time positions, great pay, excellent benefits, performance bonus plans, and a caring and exciting team environment. Give us a shot and we will give you a successful and meaningful career.

Work with technology-driven solutions that cover the full spectrum of the land development life cycle, including mass appraisal services, land and official records management, and property tax assessment and administration. From data collection to computer-assisted mass appraisal to tax billing and collections, you can help develop and deliver solutions that build thriving communities and fundamentally change how local governments operate in the future.

 Responsibilities

• Supervises all phases of the assessment process in keeping with client contract for the project size and scope listed above in alignment with client and Appraisal Service Operation requirements.
• Supervises scheduling, product quality, safety and related activities for assigned projects.
• Provides project management to ensure project adherence to statutory deadlines, milestones and requirements and the client contract and applicable regulations and assessment standards.
• Creates the project work plan for all components of the project.
• Leads status meetings and provides updates project status on multiple work streams, as required.
• Proactively recommends process improvement and participates and/or leads initiatives.
• Ensures field and office operating procedures are well defined and consistent with Company and division policy and the client contract.
• Exhibits conceptual and comprehensive understanding and application of knowledge to complete valuation tasks (residential/agricultural and commercial).
• Supervises residential, agricultural and commercial valuations. Manages the development of market models, depreciation analyses, cost calibrations, neighborhood delineation, and land pricing for residential/agricultural properties; and expense/income models, cost calibration, and capitalization rates for commercial properties.
• Ensures client satisfaction through building credible and trusting relationships and consistently implementing effective communication techniques using the proper communication method for the situation with sensitivity to the community/political environment.
• Identifies project risks and anticipates/resolves moderately complex issues.
• Prepares written status reports for relevant parties per schedule approved by the client.
• Provides supervision, leadership and training for the project staff. Responsible for preparing, delivering and presenting end to end training of staff as needed.
• Ensures effective project staffing levels to meet project goals for what may be multiple projects at the same time.
• Serves as project liaison with the public, and local officials. Professionally represents the Company and the client to property owners and other members of the public. Fields moderately complex questions and complaints in a courteous manner.
• Maintains/supervises production records, bi-weekly progress reports, etc. Ensures timely submission of payroll and relevant parties for appraisal staff.
• Recommends and helps create, lead and implement approaches for supporting values and handling taxpayers’ complaints. Participates and prepares for informal and formal appeals.
• Analyzes trends and identifies problems which cross organizational boundaries. Works with other employees not only to resolve moderately complex issues but also to put in place systems which prevent problems from recurring.

Qualifications

• CAMA systems experience is required; multiple systems experience is a plus
• County/municipal government property valuation/assessment in public or private sector
• Strong experience in neighborhood, land pricing, cost and market analysis and valuation.  Commercial valuation experience is a plus
• Ability to analyze market conditions relating to real estate values and assign values accordingly
• Must possess a solid understanding of Ohio assessment laws and practices
• At least 3 years of appraisal service related experience involving the proven experience successfully performing functions for various aspects of mass appraisal (Residential/Agricultural & Commercial),
• Ability to defend values at the Board of Review
• Excellent decision making, mathematical, analytical and root cause problem-solving skills
• Strong computer experience and understanding with Microsoft office or related technology i.e., Word, Excel, etc.
• Strong initiative, interpersonal, collaboration and relationship building and customer service experience involving developing professional and trusting relationships with internal and external parties such as clients,  employees, management and senior management
• Strong teambuilding and partnering skills involving conflict resolution, negotiating and influencing clients to meet their needs and propose viable solutions
• Excellent planning and organizational skills with a proven track record of prioritizing and executing on multiple priorities successfully involving the ability to manage multiple projects and work streams successfully
• Strong written and oral communications including training, conveying, documenting, preparing, presenting various types of data to various audiences
• Strong people management skills involving hiring, supervising, coaching, mentoring and developing staff
• Travel depends on the number of projects the supervisor is overseeing; must be able to travel throughout Ohio to multiple projects as assigned; must be able to provide reliable transportation and carry full insurance on vehicle
• Must be able to perform as statutory assessor in multiple jurisdictions throughout the state