The variety of opportunities at our Store Support Center mirrors the vast selection you’ll find in our stores. Check out how we are making lasting memories.

Our Teams

• Digital

  Digital

  Our Digital team is obsessed with creating engaging and seamless digital experiences for our customers through innovative merchandising, product and omni-channel strategies.

• Technology

  Technology

  As a technology driven retailer, our Technology team use the latest tools and methodologies to design, build, integrate and support solutions for our customers and associates. We are cloud-first, data-driven and agile in everything we do.

• Finance & Accounting

  Finance & Accounting

  Our Finance team leads the charge for our business growth and scalability. You will bring your passion and insight for numbers, financial planning, and accounting to create the best long-term experience and strategy for the organization.

• Store Operations

  Store Operations

  Our Store Operations team is constantly evolving to fit the needs of our growing store population while using cutting edge technology. You will be able to implement, design and execute on key projects that help drive our operational efficiencies, and deliver on top notch customer experience.

• Store Development

  Store Development

  Our Store Development team is responsible for the design, construction and maintenance of all stores and the corporate office. This also includes merchandise allocation, interior design, and the look and feel of our stores to the customer.

• Customer Experience

  Customer Experience

  Our Customer Care Center team (C3) team is our front line of support for the digital customer experience. Team members interact with customers and stores via phone, email and chat on a multitude of topics to provide best in class service.

• Marketing

  Marketing

  Our Marketing & Advertising teams are on a mission to meet our customers where they are on their journey of exploration – where we deliver relevant messaging, engaging creative and welcome them to our community.

• Merchandising

  Merchandising

  Our Merchandising teams bring the world’s best brands of wine, spirits, beer, cigars, gifts, accessories and food to our store shelves. We manage Supplier relationships, decide store assortments, set retail prices, and manage product ordering and inventory productivity. We are customer-focused, category and market business owners who drive value and competitive advantage for Total Wine & More.

• LP & Risk Management

  LP & Risk Management

  Our Loss Prevention team is committed to keeping our team members, assets and customers safe and protected. Here you will bring your curiosity to look under the hood and influence corporate programs supporting compliance, audits and store profits across the enterprise.

• Human Resources

  Human Resources

  In Human Resources, people are our priority. We design and implement programs, processes, and systems that celebrate individuality and empower our team members to use their unique contributions to achieve peak performance.

• Legal & Public Affairs

  Legal & Public Affairs

  Our Legal and Public Relations team is here to serve up a top-notch reputation and brand recognition for our customers. You will find a passion for compliance, governance and appetite to stay abreast of the alcohol business trends and what makes our business unique.

• Real Estate

  Real Estate

  As a rapidly growing retailer, our Real Estate team is critical to the success of finding the perfect blend of location, ambience and customer. You will play a critical role in the long-term success of bringing our stores to the communities we work and serve in.

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