Lead Analyst, Loss Prevention & Safety

Store Support Center Bethesda, MD Posted Date: Jul 31, 2024

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Description

Total Wine & More is seeking a Lead Analyst, Loss Prevention & Safety to join our Loss Prevention & Safety team at our corporate office in Bethesda, MD. This position will play a pivotal role, supporting across the department with inventory control programs and procedures, including cycle counts, physical inventory reconciliation, inventory management best practices, policy and procedures. This team member will also support with statistical reporting, record and evidence retention, training and program development, and KPI analysis. The ideal candidate will be organized, responsible, and able to communicate effectively across all levels of the organization, while displaying a high level of professionalism and confidentiality. The Lead Analyst, Loss Prevention & Safety will report to the Sr. Manager, Loss Prevention & Supply Chain Operations. 
 
You will 
  • Analyze shoplifting and safety trends. Work with multiple department leaders to create solutions and Policies and Procedures to mitigate risk
  • Assign and supervise LP Help Center tickets submitted by stores
  • Create reports and dashboards that derive insights on LP KPI’s
  • Identify challenges, trends, and opportunities for improvement through data analysis to make strategic recommendations and solutions
  • Develop training material, reports, and presentations for Regional Vice President/District Manager meetings, regional sales meetings, local meetings, and others
  • Create and maintain LP & Safety Policy and Procedures
  • Communicate regularly with Store Operations and Store Communications on projects, tasks, and urgent updates to store leadership
  • Work with Supply Chain and Store Operations to reduce inventory discrepancies related to delivery issues.
  • Create and distribute weekly and ad-hoc shrink reports
  • Utilize the case management system to manage open incidents and create reporting for the department
  • Assists VP, Director, and Regional Director, Loss Prevention (RDLP) with various long term and short-term LP projects and manages deadlines and deliverables
 
You will come with  
  • 4-year degree or equivalent work experience
  • Proficiency in Microsoft Office Suite products, with advanced skills in Excel, PP, and PowerBI
  • Experience with SQL and Salesforce to extrapolate, manage, and report data
  • 3 – 4+ years with inventory management and integrity, including cycle count programs, physical inventories, and inventory management programs
  • Experience reviewing and deciphering KPIs and KPI dashboards to recommend changes to reduce loss and mitigate risk
  • Proven track record of exceptional confidentiality
  • Ability to plan and manage multiple projects within time constraints and within a fast-paced environment
  • Strong written and verbal communication skills, with a proven track record of supporting multiple business leaders and stakeholders
  • Takes initiative to learn, strong attention to detail
  • Ability to adapt to a constantly changing environment
  • Must be able to exercise independent judgment and decision-making skills
  • Treats others with honesty, fairness, and respect
  • 2-4 years previous experience working in a corporate or business environment Loss Prevention experience, is preferred  
 
We offer 
  • Paid Time Off (PTO)
  • Generous store discounts
  • Health care plans (medical, prescription, dental, vision)
  • 401(k), HSA, FSA, Pre-tax commuter benefits
  • Disability & life insurance coverage
  • Paid parental leave
  • Pet insurance
  • Critical illness and accident insurance
  • Discounted home and auto insurance
  • College tuition assistance
  • Career development & product training
  • Consumer classes
  • & More! 
 
Grow with us 
Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-Us/Careers!
Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. 
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. 

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