Systems Analyst - Enterprise Order Management - REMOTE

Information Technology City of Industry, California


At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. 

This role is 100% remote.

Torrid is looking for a systems analyst to support our Order management system. You'll oversee our essential business functions by developing and maintaining large, complex business information systems according to specifications and schedules while meeting quality requirements. You'll be responsible for the technical design and maintenance of highly complex new and existing programs for our Enterprise Order Management/Active OMNI applications and integration points.

What You’ll Do:

  • Deliver Order management solutions working with Manhattan team, work on configurations in Test and Production Order management environments.
  • Maintain, support and extend existing in-house automation to integrate OMS application with various Internal(Merchandising, Sales Audit, Finance, POS, High Jump(WMS))/external applications(Onera, NARVAR,Sales Force Marketing Cloud, Sales Force Commerce Cloud) using SSIS, SSRS and SCI or any other BI/ETL tools
  • Identify product issues and write detailed bug reports during the product development/QA cycle.
  • Lead Production Incidents, act as Incident Manager to engage all parties to find resolutions for major system incidents.
  • Communicate and coordinate with peers and senior level individuals in cross-functional groups to articulate and compare alternative testing approaches
  • Setup processes and keep track on daily production maintenance activities to involve the right stake holders to get the approval on performing them in prod
  • Help Production support team/QA team and provide required solutions to resolve the blockers
  • Detailed oriented with strong analytical skills, problem solving ability and troubleshooting capabilities
  • Experience providing Continuous Integration/Delivery solutions
  • Experience/understanding of various types of testing including unit, system, integration, user acceptance, regression, usability, Performance, Load, Stress and end-to-end testing
  • Will be part of Production Support on Rotation basis


What You’ll Need:

  • 5+ years of technical experience
  • 2+ years of experience with Oracle SQL, T-SQL
  • Experience working in a retail company with any Order Management system
  • Detailed oriented with strong analytical skills and problem solving capabilities

What You'll Get: 
  • A culture where people are accepted and encouraged to be who they are
  • Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
  • Comprehensive wellness package including, medical, dental, vision, and Flexible Spending Account
  • Generous 50% employee discount and access to employee-only sales.
  • Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
  • Tuition reimbursement program
  • Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
  • Discounts entertainment tickets and more.
  • Work and learn alongside industry-leading executives while making huge strides in impacting the lives of women.
  • You’ll be challenged and grow. Opportunity for upward mobility is available at all levels of the organization. 

Hourly range $41.27 -  $52.03  We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:

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