Systems Engineer

Information Technology Aurora, Illinois


Description

Together, We Own it! Start your employee owner journey with Shorr Packaging.

The System Engineer II provides analytical support to the Decision and Infrastructure through the application of risk analysis, and assessment of dependencies and interdependencies across critical infrastructure systems. These responsibilities include developing, evaluating, and applying a range of tools, datasets, and strategies to support systems analysis.

The Systems Engineer serves as the first line of support for the System Engineering team. Responsibilities include troubleshooting 3rd level service desk tickets until resolution and working IT Specialist when needed. General direction is received from the Director, Infrastructure and Cloud Operations.

 Responsibilities:

  • Serve as an administrator on active directory and manage additions, changes or deletions to the tree structure and group policies as necessitated by the business environment.
  • Responsible for O365 administration and management including Azure active director (AAD), email and security.
  • Ensure cloud and virtual server environment is updated with current, stable versions of software products; maintain currency with operating system and support software; plan and implement software upgrades.
  • Manage daily, weekly, monthly backup schedules and performs restores of Virtual Servers and data.
  • Ensure change management procedures and methodologies are implemented and followed.
  • Provide current, well-managed operating environment for production processing and application development.
  • Work with cloud and managed service providers as directed, AWS experience preferred.
  • Troubleshoot and successfully diagnoses server hardware or software problems of all levels of complexity.
  • Troubleshoots help desk tickets until resolution while working directly with hardware/software vendors when necessary.
  • Implement required connectors, firewall changes, site-to-site VPNs.
  • Installing, configuring, and troubleshooting various network architecture.
  • Monitor and diagnose performance issues.
  • Designing, writing, and updating both system documentation and network diagrams.
  • Documenting all system installation, maintenance, diagrams, and troubleshooting.
  • Requires ongoing coordination, communication and/or team problem solving between departments or functional areas for work production or service quality.
  • Responsible for monitoring server and event activity logs and taking preventive steps reducing system outages and congestion.
  • Perform capacity planning, workload modeling/prediction, and purchasing recommendations for new hardware/software upgrades.
  • Provide business applications enough resources for their short-term and long-term growth.
  • Supports and/or installs applications and components.
  • Maintaining current knowledge and understanding of networking and security best practices to offer the best solutions and protection to company systems.

Requirements:

  • Bachelor's degree or equivalent experience
  • 3+ years related experience required including:
  • Windows Server 2016/2019/2022
  • Windows 10 and 11
  • Active Directory domains
  • Microsoft Intune, SharePoint, Teams, and Exchange online
  • Microsoft Clustering
  • Microsoft SQL
  • AWS Cloud Services
  • Microsoft SCCM or similar patch management solutions
  • O365 Administration and security
  • Multi-Factor Authentication solutions (Duo preferred)
  • Veeam and Rubrik or other cloud backup solutions
  • PowerShell commands and scripting
  • MCSE Preferred

 

Benefits
  • Build Wealth: Employee Stock Ownership Plan (ESOP) - Together, We Own It!
  • Comprehensive Employee Benefits: Explore Shorr Benefits
  • Competitive base compensation plus targeted annual bonus plan
  • Generous Paid Time off: Vacation, Personal, Sick and Floating Holidays along with company holidays
  • 401K with company match
  • Team based Employee Owner company culture

Shorr Packaging Corporation is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is the policy of the Shorr Packaging Corporate to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, protected veteran status, disability status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.