Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

This post is for a position within the Experience unit at Genpact (Formerly Rightpoint).  Experience is Genpact’s capability for designing and improving the platforms, interactions and journeys employees and customers use every day. With deep expertise across leading platforms like Adobe, Microsoft, Sitecore, and Optimizely, we unite strategy, human-centered design, engineering and AI inside core enterprise systems, so experiences don’t just look better, they perform better, drive adoption and turn advanced technology into measurable business outcomes at scale.

*** This opportunity is NOT open to agencies. Please, do not reach out.

*** We are not sponsoring for this opportunity.

Our Commitment to You

No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to do phenomenal work. That's what makes us Genpact!

What You’ll Be Doing and the Impact You’ll Make

The Sitecore Solution Architect will serve as the technical leader responsible for defining, designing, and delivering enterprise-grade digital experience platforms for clients. This role combines strategic architecture leadership, client consulting, hands-on technical contribution, and team mentorship to ensure successful project delivery and long-term client success. The ideal candidate brings deep expertise in the Sitecore ecosystem while maintaining a willingness to expand into complementary platforms such as Optimizely.

Key Responsibilities

• Define end-to-end solution architectures across content management, personalization, search, integrations, marketing technology, and cloud platforms.
• Lead the design of modern Sitecore implementations including XM Cloud, Headless Services, JSS, Content Hub, Search, and composable DXP architectures.
• Serve as a trusted technical advisor to Marketing, IT, and executive leadership stakeholders.
• Lead architecture workshops, discovery sessions, technical assessments, and solution strategy discussions.
• Provide technical leadership, mentoring, code review, and governance for development teams.
• Remain hands-on by contributing to proof-of-concepts, integrations, technical spikes, and critical development efforts.
• Design and implement integrations using APIs, GraphQL, middleware platforms, and cloud-native services.
• Partner with sales and account teams during pursuits and strategic client engagements.
• Lead requirements synthesis, solution definition, estimates, staffing plans, assumptions, and implementation approaches.
• Support RFP responses, proposal creation, and executive proposal presentations.

Required Experience

• 8+ years delivering enterprise digital platforms using Sitecore and Microsoft technologies.
• 5+ years serving as a Technical Lead, Solution Architect, or similar leadership role.
• Deep expertise with Sitecore XP/XM, XM Cloud, Headless Services, Content Hub, Search, and composable architecture patterns.
• Strong experience with C#, .NET, ASP.NET Core, API development, and modern architecture principles.
• Experience leading distributed development teams and guiding solution delivery.
• Ability to communicate effectively with executive, business, and technical stakeholders.
• Experience integrating CRM, DAM, CDP, ERP, marketing automation, and custom business platforms.
• Strong understanding of Azure, cloud-native architectures, DevOps, and modern deployment practices.

Leadership & Consulting Skills

• Exceptional communication, facilitation, and presentation skills.
• Ability to influence technical and business decisions across organizations.
• Strong consulting, solutioning, and requirements gathering experience.
• Experience mentoring architects, leads, and developers.
• Comfortable balancing strategic architecture responsibilities with hands-on execution.

Nice to Haves

• Sitecore Professional, Developer, or Solution Architect certifications.
• Experience with Optimizely CMS, SaaS CMS, CMP, ODP, or Configured Commerce.
• Experience with Next.js, React, and TypeScript.
• Experience with Azure Container Apps, Kubernetes, Docker, or serverless platforms.
• Consulting or agency experience supporting enterprise digital transformations.

Why This Role Matters

This role sits at the intersection of technology leadership, client consulting, delivery execution, and business growth. The successful architect will shape technical strategy, guide engineering teams, support business development pursuits, and help grow capabilities across Sitecore and Optimizely platforms.

Why Genpact?

• Flexible PTO – If you need a day off or an extended vacation, take the time!
• Hybrid work environment: Casual and open office or Remote…You choose!
• Great insurance coverage (Multiple Options) and flexible spending accounts
• 401K with Company Matching
• Monthly Work from Home Stipend
• Continuous Training, Certifications, and Learning Opportunities

EEO Statement 

Genpact, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation